Systems Engineer

Job Description

We are looking for an experienced System Engineers to join our team. You should have a bachelor's degree and 11+ years of relevant experience. This program will deliver engineering services for network infrastructure, as well as sophisticated enterprise computing infrastructure, including endpoint devices, data center-hosted servers, multi-cloud services, virtualized applications, and storage systems. Enterprise Computing Engineering services include modern application technology including containerized solutions with orchestrated workflow that function both on customer premise, and via remote Cloud services. Network infrastructure engineering services are comprised of core infrastructure, voice and video engineering, field engineering, application management and development for networks, network analytics, firewalls, network access controls and bandwidth service delivery. This is a fast paced, challenging, and career rewarding experience to recruit and develop provide top talent and solutions on one of the most complex and high-profile programs within the government.

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Required Skills

• IT Systems Hosting and M&E Management

• Optimize IT system hosting while effectively monitoring M&E systems, such as power distribution units (PDUs), uninterruptible power supplies (UPS), and colling systems (CRAC/CRAH) to ensure operational integrity and performance
• Develop and implement performance metrics and monitoring tools to assess the efficiency of both IT systems and M&E infrastructure, focusing on key indictors like Power Utilization Effectiveness (PUE) and system uptime. Analyze data to identify trends and recommend operational improvements
• Conduct regular evaluations across all data center sites to identify deficiencies in power, space and cooling

• Provide actionable recommendations and strategies to address these deficiencies and enhance overall resiliency

• Collaborate with the Facility manager and Data Center Manager to implement identified improvements, ensuring they align with industry best practices and operational standards
• Serve as a Technical Advisor to the Facility Manager and Data Center Manager, sharing insights on M&E and hosting-related matters, including maintenance strategies, system upgrades and enhancements
• Provide expert consultation to special project teams, assisting in the evaluation of innovative colocation solutions or services that may transform the existing hosting paradigm
• Ensure alignment with industry standards (e.g., TIA-942, Uptime Institute) and internal policies by maintaining comprehensive documentation, including standard operating procedures (SOPs) and compliance checklists
• Stay informed about industry trends, emerging technologies, and best practices in Data Center management, sharing valuable insights with the Data Center Management team to drive operational efficiency
• Apply knowledge of ICD-705 Security Protocols to enforce compliance and security measures across all Data Centers. This includes conducting audits to identify vulnerabilities and collaborating with Security teams to develop policies that align with ICD-705 guidelines
• Engage with industry vendors to gain insights on Data Center technologies and procurement opportunities
• Provide expert troubleshooting support during operational incidents, leading the diagnosis and resolution of complex issues in collaboration with IT Operations teams to maintain system resiliency
• Participate in cross-functional project teams to management updates, technology implementation and process improvements impacting IT systems and M&E infrastructure
• Experience monitoring M&E systems across Data Centers
• Experience performing Enterprise Datt Center assessments to identify opportunities for improving power, space and cooling efficiencies
• Experience identifying and addressing IT system hosting issues
• Knowledge of ICD-705 Security Protocols
• Advanced knowledge of data center infrastructure, including servers, storage, network devices, power and cooling systems
• Advanced understanding of capacity planning and forecasting data center resource utilization
• Knowledgeable in designing and developing data center infrastructure layout enhancements
• Ability to communicate and collaborate closely with cross-functional teams, including facilities management, IT departments and service providers to support business objectives
• Ability to conduct risk assessments and implement strategies to mitigate potential issues that could affect data center operations
• Advanced knowledge in Industry data center standards
• Ability to ensure data center operations are compliant with relevant security and compliance standards
• Ability to work independently

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Desired Skills

• Data Center Engineering Specialist (DCES)
• Data Center Infrastructure Expert (DCIE)
• Ability to provide data center consultation services to Data Center Management and Site team
• Ability to implement strategies, solutions and enhancements related to Data Center capacity, environmental monitoring, power capacity and cooling

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About NeoMax

NeoMax is a minority owned small business that specializes in DevOps, Data Science, and Cybersecurity IT solutions. With over ten years of experience in research, engineering and development, we take a “big picture” approach to meeting our business needs, prioritizing both technical and soft skills in the workplace for improved performance.

We create a thriving work environment that enables us to provide excellent support to our customers. We encourage and respect each other, just as we are encouraged and respected by our leadership. We are committed to contributing to the health of the organization by ensuring our words and actions align with our core values of Integrity, Diversity, Empowerment, Ambition and Service. We recognize that we represent the company in all aspects of our professional interactions, and we treat individuals external to our organization with the same respect that we treat each other.