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Mindful Support Services
Front Desk Administrator - Elliott BayMindful Support Services • Seattle, WA, US
Front Desk Administrator - Elliott Bay

Front Desk Administrator - Elliott Bay

Mindful Support Services • Seattle, WA, US
25 days ago
Salary
$22.00 hourly
Job type
  • Full-time
  • Quick Apply
Job description

Job Type: Full-time, 100% in-office at Elliott Bay (Seattle) location. hiring multiple candidates for this position as our company grows!

Salary: $22.00 per hour

Are you looking to work in a fast-paced, supportive environment? Have you been trying to find a role that challenges you and helps you build applicable skills to use in your career? If you have customer service skills and a passion for learning, you’ve come to the right place! Candidates with restaurant and hospitality backgrounds are encouraged to apply.

About the Company

Mindful Therapy Group is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers. Since opening in 2011, we have partnered with over 2,300 providers throughout our 20+ locations, and we are continuing to grow!

About the role

This role is responsible for providing great customer service by completing the day-to-day administrative tasks that keep business running smoothly. Motivated and talented employees will be provided leadership training and advancement opportunities.

Primary responsibilities

  • Providing excellent customer service over the phone, in person, and via email
  • Creating a warm and welcoming atmosphere for clients
  • Managing the front desk by helping clients prepare for their visits
  • Scheduling client appointments
  • Supporting mental health providers with administrative requests
  • Client insurance benefits verification

Requirements

What you’ll need to be successful

  • Strong work ethic and ownership of your role
  • Ability to multi-task and prioritize
  • Willingness to step into uncomfortable situations with clients, providers and coworkers
  • Motivation to receive feedback and continually grow
  • Schedule flexibility: we are open Monday-Friday 7:00am-8:00pm and Weekends 8:00am-4:00pm
    • Primary shift available: Tuesday through Friday with variable evening schedules of 11:00 AM to 7:00 PM or 12:00 PM to 8:00 PM, plus Saturday 8:00 AM to 4:00 PM.
    • Secondary shift available: Monday through Thursday with variable evening schedules of 10:00 AM to 6:00 PM, 11:00 AM to 7:00 PM, or 12:00 PM to 8:00 PM, plus Sunday 8:00 AM to 4:00 PM.

Benefits

We provide our full-time employees with:

  • 75% coverage of health, dental, and vision insurance
  • 15 PTO days accrued annually
  • 6 paid holidays per year
  • 401k matching
  • Life Insurance
  • Professional development training and opportunities for advancement

We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. Applicants from all fields are encouraged to apply. Background check required. Come join a strong team making an impact in the service world of mental health!

It is a conflict of interest for an employee of Mindful Support Services to be a current client of Mindful Therapy Group. We request that individuals who are receiving clinical services at Mindful Therapy Group wait until their care is discontinued before beginning employment.

Job Type: Full-time

Salary: $22.00 per hour

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Front Desk Administrator - Elliott Bay • Seattle, WA, US

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