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STK | Massachusetts
ToGo SpecialistSTK | Massachusetts • Boston, Massachusetts, United States
ToGo Specialist

ToGo Specialist

STK | Massachusetts • Boston, Massachusetts, United States
3 hours ago
Job type
  • Full-time
Job description

Join the Global Leader in Vibe Dining!



Why Join Our Team?




  • Comprehensive
    Benefits Package


    • Medical,
      Dental, and Vision Insurance

    • Group
      Life and Disability Insurance

    • Group
      Accident, Hospital Indemnity, and Critical Illness Insurance

    • Traditional
      and Roth 401(k) Plan


  • Exclusive
    Perks & Growth Opportunities


    • Employee
      Dining Discounts and/or Complimentary Onsite Meals

    • Career
      Development & Limitless Growth Opportunities

    • If
      you reside in Arizona, California, Colorado, Illinois, Massachusetts,
      Michigan, Minnesota, Nevada, New Jersey, New York, Oregon, or Washington,
      D.C., you are entitled to Paid Sick Time in accordance with state and
      local regulations.

    • Employee
      Assistance Program (EAP)

    • Commuter
      and Dependent Care Benefits




What You’ll Do



As a ToGo Specialist, you will be the face of STK for guests
who enjoy our signature vibe dining experience at home or on the go. You’ll
manage the full takeout experience—from order intake and packaging to guest
interaction and handoff—with precision, hospitality, and attention to detail.



Key Responsibilities




  • Warmly
    greet and assist takeout guests in person and over the phone

  • Accurately
    process takeout and delivery orders using POS and third-party platforms

  • Ensure
    all to-go orders are packaged correctly, promptly, and with proper
    presentation standards

  • Communicate
    effectively with the kitchen and expo team to ensure order accuracy and
    timing

  • Verify
    all food items, sauces, utensils, and packaging before guest pickup or
    delivery handoff

  • Always
    maintain a clean and organized ToGo station

  • Handle
    payment transactions and maintain accurate cash handling procedures

  • Assist
    with curbside pickup when applicable

  • Monitor
    online order channels and promptly resolve order issues or delays

  • Provide
    exceptional guest service in a fast-paced environment with professionalism
    and a smile



What We’re Looking For




  • Previous
    experience in a guest service or takeout position in a high-volume
    restaurant preferred

  • Knowledge
    of POS systems and third-party delivery platforms (e.g., Uber Eats,
    DoorDash, etc.)

  • Excellent
    communication and organizational skills

  • Ability
    to multitask while maintaining accuracy and guest satisfaction

  • Passion
    for hospitality, teamwork, and delivering elevated guest experiences

  • Professional
    appearance and demeanor aligned with STK brand standards

  • Must
    be able to stand for extended periods and lift to 25 lbs.

  • Flexible
    availability, including nights, weekends, and holidays



Why THE ONE GROUP is Your Next Career Move



This is more than a job—it’s a career opportunity with
limitless potential in an expanding global brand. If you’re ready to take the
next step in your hospitality career, apply today and join us in delivering an
unmatched dining experience!

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ToGo Specialist • Boston, Massachusetts, United States

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