Talent.com
TJ Maxx
Retail Customer Service SupervisorTJ Maxx • Beavercreek, Ohio, 45434
Retail Customer Service Supervisor

Retail Customer Service Supervisor

TJ Maxx • Beavercreek, Ohio, 45434
30+ days ago
Job type
  • Part-time
Job description
TJ Maxx

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description:

Opportunity: Grow Your Career

Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.

  • Creates a positive internal and external customer experience
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Takes an active role in training and mentoring Associates on front end principles
  • Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
  • Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
  • Addresses customer concerns and issues promptly, ensuring a positive customer experience
  • Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
  • Provides and accepts recognition and constructive feedback
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs
  • Supports and participates in store shrink reduction goals and programs
  • Promotes safety awareness and maintains a safe environment
  • Other duties as assigned

Who We’re Looking For: You.

  • Available to work flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills with attention to detail
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail and 6 months of leadership experience

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address:

2850 F. Centre Drive

Location:

USA TJ Maxx Store 0113 Beavercreek OH

This position has a starting pay range of $ to $ per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Create a job alert for this search

Retail Customer Service Supervisor • Beavercreek, Ohio, 45434

Similar jobs

Retail Service Specialist-1

O'Reilly AutomotiveBlanchester, OH, United States
Full-time

The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation includes annual, quarterly performance, or premiums may be paid in amoun... Show more

 • Promoted

Dashers - Sign Up and Start Earning

DoorDashGoshen, OH, United States

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a var... Show more

 • Promoted

SHIFT MANAGER IN TRAINING

True NorthXenia, OH, United States
Full-time

The Shift Manager supports a fast, friendly, and clean shopping environment by delivering quality guest service and maintaining an organized store.This role assists with daily operations, including... Show more

 • Promoted

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausHuber Heights, OH, US
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Store Crew

7-elevenNew Carlisle, OH, United States
Full-time

Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world.We revolutionize convenience, restaurants and fuel through cutting edge innovation working h... Show more

 • Promoted

Front Desk Supervisor/Customer Service - Hilton $16-$35/hr

HiltonCenterville, OH, United States
Full-time

Hilton is seeking a Front Desk Supervisor to oversee front desk operations and ensure guests receive excellent customer service throughout their stay.The Front Desk Supervisor assists with daily fr... Show more

 • Promoted

Service Manager

Bane-Welker EquipmentNewtonsville, OH, United States
Full-time

Service ManagerThe Service Manager should be a capable leader, with the ability to organize, train and supervise personnel.They must be capable of managing the entire service operation including sh... Show more

 • Promoted

Retail Assistant Store Manager - 3186

FirstCash, Inc.Fairborn, OH, United States
Full-time

Retail Assistant Store Manager.We are currently looking for the right Retail Assistant Store Manager to join our Team! $13.We offer an easily achievable commission structure that pays you for every... Show more

 • Promoted

Customer Service Associate I

Family DollarClarksville, OH, United States
Full-time

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following:.Assist customers with q... Show more

 • Promoted

Store Manager (Urgently Hiring!)

Palm Beach TanXenia, OH, United States
Full-time

Base Pay + Commission + Bonus Opportunities!.We're all about tanning and wellness; are you?.Immediate positions available - apply now!.This position has a required 5-week manager-training course wi... Show more

 • Promoted

Manager, Customer Service

XylemYellow Springs, OH, United States
Full-time

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day.As a leading water technology company with 23... Show more

 • Promoted

Restaurant Delivery - Sign Up and Start Earning

DoorDashMorrow, OH, United States

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a var... Show more

 • Promoted

SHIFT LEADER -Store 192

United Dairy FarmersBlanchester, OH, US
Full-time +1

Full Time (37-40 hours per week); may work 1st, 2nd or 3rd shift.The primary responsibility of a Shift Leader at United Dairy Farmers is to provide outstanding service to every Guest by following t... Show more

 • Promoted

Power Washer ($15 - $35/HR)

Blue Collar StaffingFayetteville, OH
Full-time

We're hiring power washers for residential and commercial cleaning jobs.Flexible hours, outdoor work, and immediate openings available.No experience necessary — we'll train you.Reliable transportat... Show more

 • Promoted

ASST STORE MGR in BLANCHESTER, OH S08812

Dollar GeneralBlanchester, OH, United States
Full-time

At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient store locations, distribu... Show more

 • Promoted

Account Executive

Slice Merchant ServicesHuber Heights, OH, US
Full-time

Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience.Slice Merchant Services offers innovative payment processing solutions... Show more

 • Promoted

Customer Service Representative

Suburban PropaneGoshen, OH, United States
Part-time

Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition.As ... Show more

 • Promoted

Retail Merchandiser

The Retail Odyssey CompanyGoshen, Ohio, US
Full-time

We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives.Joining Retail Odyssey, an ... Show more

 • Promoted

Retail Customer Service

Sherwin-WilliamsFairborn, OH, United States
Full-time

Customer Service SpecialistThis position is essential to the success of our retail stores.Customer Service Specialists work closely with wholesale and retail customers to determine their needs, ans... Show more

 • Promoted

Customer Service Representative

Suburban Propane Gas CorporationGoshen, OH, United States
Full-time

Handle incoming calls and utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities.Maintain an in-depth knowledge of Suburban Propane... Show more