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McGrath Imports Parent
BDC RepresentativeMcGrath Imports Parent • Chicago, Illinois, US
BDC Representative

BDC Representative

McGrath Imports Parent • Chicago, Illinois, US
30+ days ago
Job type
  • Full-time
Job description

MCGRATH CITY HONDA is seeking an EXPERIENCED, qualified BDC representative to help grow our BDC.
We are looking for a long term, goal oriented individual with a strong history of performance in this position.
This department handles 100% of all incoming Internet Leads into the dealership.

Responsibilities and Duties

  • Answer all incoming phone calls according to script and schedule a sales appointment.
  • Make several outbound calls per day.
  • Log all Customer-comments.
  • Schedule follow-up contact if no appointment is made.
  • Contact Customers using scripts to schedule appointments for sales.
  • Contact Customers based on current marketing initiatives.
  • Respond to Customer website-requests.
  • Contact Internet Customers via email and phone to schedule a Sales appointment.
  • Follow up on Internet Customer emails according to a pre-determined timeline.
  • Notify necessary departments when an appointment is scheduled.
  • Ability to meet or exceed monthly goals.

Qualifications and Skills

  • Ability to maintain high levels of professionalism, salesmanship, teamwork, organization and customer service.
  • Working PC knowledge & the ability to navigate the internet is required.
  • Ability to multitask in a fast-paced environment.
  • Professional work ethic.
  • Customer service skills.
  • Good time management skills.
  • Outstanding communication skills.

Job Type: Full-time

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BDC Representative • Chicago, Illinois, US

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