Maintenance Technician III

Job Description

As an Maintenance Technician III, you will:

• Lead and perform engineering tasks including guest calls, preventive maintenance, repairs, and special projects, ensuring adherence to resort management directives and safety standards.
• Inspect, troubleshoot, and repair MEP systems including HVAC, plumbing, electrical, and appliances; maintain pools, spas, and water features with proper chemical balancing.
• Handle construction and maintenance projects such as drywall, flooring, tiling, and carpentry; safely operate tools and equipment including lifts, ladders, and PPE.
• Use resort operations software (e.g., HotSOS), read blueprints and technical manuals, and participate in procurement and inventory to ensure work readiness.
• Communicate professionally across teams and with guests to identify needs and resolve issues promptly, maintaining a positive and professional demeanor.
• Uphold safety protocols, identify hazards, and ensure compliance with CFI/Westgate policies and procedures; perform additional tasks as assigned by leadership.

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.

Qualifications

• High school diploma required.
• Minimum of 3 years of hands-on experience in trades and maintenance within a resort or commercial environment.
• Written and verbal communication in English is expected.
• Must have and maintain a valid driver’s license.
• CPO (Certified Pool Operator) license required by the resort.
• Universal EPA HVAC license required by the resort.
• Regularly, the team member must lift, move, push, or pull up to 50+ pounds.
• Strong communication skills required to excel in interactions with guests and colleagues.
• Ability to be versatile, work well under pressure, and meet deadlines.
• Must be self-motivated, detail-oriented, and able to work with enthusiasm and focus.

Additional Information

Why Westgate?

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.