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The Salvation Army
Clinical Program AssistantThe Salvation Army • San Francisco, CA , US
Clinical Program Assistant

Clinical Program Assistant

The Salvation Army • San Francisco, CA , US
30+ days ago
Job type
  • Full-time
Job description

OVERVIEW:

The Clinical Program Assistant provides ethical and professional support to the Clinical Team at Harbor Light. Responsibilities include administrative tasks to aid overall operations. The Clinical Program Assistant collaborates with the clinical team to support all program participants.

DUTIES AND RESPONSIBILITIES:

  • Attend meetings, trainings, and case conferences; take minutes as needed
  • Represent Harbor Light Center and coordinate with community partners
  • Conduct and document intake assessments under supervision; collect key participant information while clinical staff complete diagnoses and recommendations
  • Enter data in EHR systems like EPIC and WellSky; manage reports and records
  • Promote abstinence, harm reduction, and participant empowerment
  • Support counselors with documentation, attendance, and statistics
  • Ensure compliance with care standards, confidentiality, and grievance policies
  • Serve as a mandated reporter for suspected abuse
  • Refer participants to internal and external resources and providers
  • Respond to emergencies and assist with evacuations
  • Enforce program policies and medication compliance
  • Maintain monthly statistics and class documentation in WellSky
  • Other related duties as required

EDUCATION AND EXPERIENCE:

  • High school diploma or equivalent (required)
  • Experience in behavioral health, substance use, mental health, or related fields (2 years required)
  • Current AOD Certification or Registration pursuant to CA Code of Regulations, Title 9 § 13010 (preferred)
  • Experience helping individuals with substance use, mental health, or life challenges
  • Experience with Microsoft programs
  • First Aid and CPR certification (within first fourteen days of employment – company provided)
  • Tuberculosis clearance (within first seven days of employment – company provided)

SKILLS AND ABILITIES:

  • Bilingual in Spanish (preferred)
  • Knowledge of clinical documentation (preferred)
  • Integrity and ability to handle sensitive information in a confidential manner
  • Excellent organizational skills
  • Ability to multi-task
  • Ability to work with a diverse population

EQUIPMENT USED:

  • Modern Office Equipment and Relevant Software

PHYSICAL REQUIREMENTS:

  • Ability to lift up to 25 lbs. (usually file boxes)

ADA Statement

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship would result.

Acknowledgment of Religious Purposes of The Salvation Army:

Please note that The Salvation Army has a religious purpose and status as a church. We ask our employees that they do nothing to their relationship with The Salvation Army to undermine its religious mission. Employees must agree and understand that their services are a necessary part of The Army’s religious purposes and their work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Army’s religious purposes.

At-Will:

Any employment relationship with this organization is of an “at-will” nature, which means that an Employee may resign at any time and the Employer may discharge an Employee at any time with or without cause. It is further understood that this “at will” employment relationship may not be changed by any written document or by conduct unless such change is specifically acknowledged in writing by an authorized executive of this organization.

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Clinical Program Assistant • San Francisco, CA , US

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