Talent.com
Bump Health
Customer Service Representative (CSR) - Durable Medical Equipment (DME)Bump Health • Rochester, NY, US
Customer Service Representative (CSR) - Durable Medical Equipment (DME)

Customer Service Representative (CSR) - Durable Medical Equipment (DME)

Bump Health • Rochester, NY, US
30+ days ago
Salary
$35,000.00–$45,000.00 yearly
Job type
  • Full-time
  • Quick Apply
Job description

Locally established Rochester, NY Durable Medical Equipment company offers quality service, quality equipment and great follow up care to its customers. We provide competitive wages and benefits in a supportive and friendly atmosphere.

If you have experience in the following areas, you should Apply Today!

  • Insurance verification
  • Prior Authorization
  • Billing experience - Medicare, Medicaid, or Managed Care
  • Medical Office
  • Healthcare background
  • CPAP and Oxygen experience

Customer Service Representative Duties:

  • Welcome patients in person and over the phone, as well as maintain patient charts, process patient orders, create delivery tickets, and coordinate scheduling.
  • Work one on one with patients to educate them on uses and directions of prescribed medical equipment and supplies.
  • Work closely with doctors, nurses, and other referral sources to ensure excellent patient care.
  • Complete intake, insurance verification and determine charges and coverage for service/product requested.
  • Collect co-pays and input payment data.
  • Collect compliant medical documentation for insurance invoices.
  • Maintain work operations by following company policies and procedures.

Requirements

Position Qualifications:

  • High School diploma or equivalent (Required)
  • Excellent phone and customer service skills (Required)
  • Strong Communication skills (Required)
  • Two years of HME/DME experience and knowledge of medical terminology. (Preferred)
  • Previous data entry experience (Preferred)

Benefits

  • Health Insurance
  • Employee Recognition Program
  • Family Friendly Atmosphere
Create a job alert for this search

Customer Service Representative (CSR) - Durable Medical Equipment (DME) • Rochester, NY, US

Similar jobs

U-Box Customer Care Representative (CDL)

U-HaulRochester, NY, United States
Full-time

U-Box Customer Care Representative (CDL)Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Company's newest U-Box Customer Care Representative (CCR; local... Show more

 • Promoted

Medical Billing Representative

St. Lawrence Health SystemRochester, NY, United States
Full-time

Medical Billing RepThe MBS ensures that all patient information, charges, billings and follow-ups are accurate, complete and timely.The medical billing specialist will be responsible for preparing ... Show more

 • Promoted

ED Access Representative

University of RochesterRochester, NY, United States
Part-time

Emergency Department CoordinatorAs a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better.Embedded in that ideal are the values we share:equity, leadershi... Show more

 • Promoted

Customer Service Representative

International Flavors & FragrancesRochester, NY, United States
Full-time

Job OpportunityAre you ready to take your skills to the next level and make a real impact?IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences.We deliver sus... Show more

 • Promoted

Customer Service Representative

ContinentalRochester, NY, United States
Full-time

Customer Service RepresentativeA Taste of Who We Are:Backed by a tireless commitment to high quality, innovative culinary offerings and unparalleled client and guest services, Continental consisten... Show more

 • Promoted

Territory Rep Pharmaceutical

Prism Biotech, IncRochester, NY, United States
Full-time

Pharmaceutical Sales Representative Primary Care.We are currently searching for dynamic, vivacious and results focused potential sales professionals to work as a Pharmaceutical Sales Rep in this t... Show more

 • Promoted

U-Box Customer Care Representative (CDL)

U-Haul International, Inc.Rochester, NY, United States
Full-time

Operate a flatbed truck (training provided).Operate an 8000-lb propane forklift or a truck-mounted forklift (training provided).Load and unload storage containers for delivery.Transport storage con... Show more

 • Promoted

Customer Service Representative

Aditi ConsultingRochester, NY, United States
Full-time

Customer Service RepresentativePayrate:$15.Summary:Under the direction of the supervisor of customer service, this position resolves customer inquiries via telephone, email, walk-in, and mail regar... Show more

 • Promoted

Call Center- Customer Service Representative

Goldfish Swim SchoolRochester, NY, United States
Full-time

Customer Service RepresentativeWe offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights.Even better? Due to the rap... Show more

 • Promoted

American Airlines Customer Service Representative (Remote)

TradeJobsWorkforce14616 Rochester, NY, US
Remote
Full-time

Join our growing team as a American Airlines Customer Service Representative (Remote) to coordinate tasks to ensure deadlines are met, assist with organizing, stocking, and general upkeep, and prov... Show more

 • Promoted

Women's Healthcare Representative

TradeJobsWorkForce14612 Rochester, NY, US
Full-time

Women's Healthcare Representative Job Duties: Developing and executing a strategic business plan for managing the territory.Pre-cal... Show more

 • Promoted

Customer Service Representative

GO Car WashRochester, NY, United States
Full-time

Customer Service RepresentativeJob Category:Customer ServicesRequisition Number:CUSTO004009Full-TimeSupport Center 7400 E Orchard Rd Ste 260S Greenwood Village, CO 80111, USA +1 more locationsDescr... Show more

 • Promoted

Customer Service Representative SWCC Bilingual Spanish (Remote in Rochester, NY)

MaximusRochester, NY, United States
Remote
Full-time

Customer Service Representative SWCC Bilingual Spanish (Remote in Rochester, NY)Essential Duties and Responsibilities :Answer incoming calls from consumers in accordance with all performance standa... Show more

 • Promoted

Customer Service Representative

USA JobsGeneseo, NY, United States
Permanent

On-Site Customer Service OpportunityPassionate about communication and helping others? Launch your career in Customer Service with an entry-level role that offers immediate hiring and consistent in... Show more

 • Promoted

Customer Service Senior Representative, Patient Scheduling - Express Scripts - Rochester, NY

CarepathRxRochester, NY, United States
Full-time

Customer Service Senior RepresentativeExpress Scripts is currently seeking a Customer Service Senior Representative.In this exciting and challenging role as a Customer Service Senior Representative... Show more

 • Promoted

Customer Service Representative

TWO MEN AND A TRUCKRochester, NY, United States
Full-time

TWO MEN AND A TRUCK is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationsh... Show more

 • Promoted

Mgr, Tech Service

RentokilRochester, NY, United States
Full-time +1

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!.For more information about our benefits, see below!.We are proud to be a member of the Rentokil family of companies, the global le... Show more

 • Promoted

Patient Representative

St. Lawrence Health SystemRochester, NY, United States
Full-time

Patient RepresentativeUtilize electronic medical record (EMR) modules and other office equipment to perform all clerical tasks in an efficient and timely manner.Works in collaboration with physicia... Show more