We are seeking an experienced IT Support Analyst II to join our team. The IT Support Analyst II will be responsible for providing technical support and assistance to clients, ensuring that their systems and software are up and running smoothly. The ideal candidate will have a strong technical background, excellent problem-solving abilities, excellent communication abilities and the ability to lead projects and mentor junior team members. This is a hybrid position, including onsite support.
Essential Functions:
To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodation.
Provide remote and on-site technical support and assistance to end-users for hardware, software, and network-related issues.
Answer and respond to and resolve help desk requests in a timely manner.
Analyze and troubleshoot complex technical problems and provide effective solutions.
Install, configure, and troubleshoot computer hardware and software, printers, and other peripherals.
Perform routine maintenance on computer systems, such as backups and software updates.
Manage user accounts and permissions across various systems and applications.
Participate in the development and implementation of IT policies and procedures.
Document and maintain a knowledge base of common issues and solutions.
Assist with the testing and implementation of new software and hardware.
24/7 On-Call IT Support rotation.
Travel to client locations in the local area.
Knowledge, Skills, & Abilities:
Education:
Bachelor's degree in computer science, Information Technology, or related field.
2+ years of experience in IT support or related role.
Experience:
Strong technical skills in Windows and/or Mac operating systems, Microsoft Office, Active Directory, and network technologies.
Experience with server administration and virtualization technologies.
Excellent written and verbal communication skills
Ability to work independently and in a team environment.
Strong problem-solving and analytical skills.
Relevant certifications such as A+, Network+, ITIL, MCSA, CCNA, or ITIL are a plus.
Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus.
IT Support Analyst II • Mesa, Arizona, United States
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a var... Show more
Job Type: Full Time Regular Department: Revenue/Internal Audit.Tribal Driving Permit Required: Yes.DISTINGUISHING FEATURES OF THE CLASS:.The Internal Auditor (Healthcare) performs program and compl... Show more
Now offering DAILY PAY for select positions!.Take advantage of this unique opportunity to learn the fundamentals of quality home care and deliver life-changing service to your clients.As an Arcadia... Show more
Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitmen... Show more
Get a maximum of $400 in bonuses in Phoenix.Earn $100 for every 10 rides in 7 days (limit 4).Lyft is a flexible earning opportunity and a platform that connects drivers with individuals that need r... Show more
Position Title:Maintenance Worker IIIFLSA Status:HourlyReports to:Supervisor, Director of FacilitiesClassification:12 MonthSupervises:NATerm:242Compensation Range:$22.DOESite:District WidePOSITION ... Show more
Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office.Benefits: Health Insurance, 401K, Vacation& PTO.Apply now! Work f... Show more
CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona.CBI provides residential, outpatient, inpatient, patient-centered medical homes, medic... Show more
SONIC Drive-In Assistant Manager.As a SONIC Drive-In Assistant Manager, you are responsible for assisting the General Manager in managing the daily operations of the restaurant to provide quality f... Show more
Hadrian - Manufacturing the Future.Hadrian is building autonomous factories that help aerospace and defense companies manufacture rockets, satellites, jets, and ships up to 10x faster and up to 2x ... Show more
To Apply for this Job Click HereOracle CC&B Analyst Remote (Contract-to-Hire)Our client is seeking a highly skilled Oracle CC&B Analyst to join their team and support the ongoing developmen... Show more
The Finance Analyst will be responsible for analyzing financial data, preparing reports, and providing insights to support strategic decision-making.This role requires a detail-oriented person with... Show more
Assistant Manager (07614- 1417 N Arizona Ave Coolidge, Arizona, Dadash Pizza LLC).Assistant Managers are responsible for cost controls, inventory control, cash control, and customer relations while... Show more
Customer Support SpecialistAbout Upshop :Upshop is the foremost provider of a SaaS platform designed to streamline forecasting, ordering, production, and inventory optimization processes for food r... Show more
The Auditor I is a contributor to the Audits department's work that spans the broad spectrum of healthcare performance measurement projects at HSAG.Driven by intellectual curiosity and a passion fo... Show more
As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike.Our focus on our people is what sets us apart and keeps our... Show more
Location: Preferably Mesa, AZ, however, remote will be considered.This role is integral to our company's financial health and requires a proactive individual who can drive cost efficiency and suppo... Show more
Primary Skills: HRIS Proficiency (Expert), Jira (Proficient), SuccessFactors (Expert), Employee Data Management (Expert), Customer Service (Proficient), Contract Type: W2 Contract Duration: 12+ Mon... Show more
Provide leadership and direction to insure the continual, efficient, and uniform operation of warehouse which will meet or exceed customer expectations in a safe and orderly manner.Enforce existing... Show more
Avery's House is a mental health treatment provider for adolescents.We are expanding services with a specialized residential program supporting neurodivergent adolescents through an individualized,... Show more
){kind=logo}
