Service Technician
At LaFontaine, we don't just sell cars — we build careers and strengthen communities. Founded in 1980, LaFontaine Automotive Group is one of Michigan's most recognized family-owned dealership groups, with 54 franchises, 34 locations, and nearly 2,500 employees across 20+ brands.
We promote from within, invest in our communities, and live by a simple promise: treat every customer and every team member like family.
We’re seeking skilled technicians — from Apprentices to Master Techs — to join one of Michigan’s highest-paying dealerships.
You’ll diagnose, repair, and maintain customer vehicles to factory standards while growing your career.
Benefits:
Tiered Pay Plan — pay rate increases based on flagged hours and certifications
Technician Longevity Bonus Program and Monthly Hours Turned Contest
Comprehensive benefits package: Medical, Dental, Vision, Employer-Paid Life/AD&D, and Employee Assistance Program (EAP)
Voluntary benefits: FSA, Short- and Long-Term Disability, Critical Illness, Accident Insurance, and Legal & Identity Theft Protection
401(k) with employer match and Holiday Savings Program with employer match
Employee discounts on vehicle purchases and service
Paid time off and holiday pay
Employee referral program
Responsibilities:
Receive repair orders and perform diagnostics and repairs efficiently and accurately in accordance with factory and dealership standards
Road-test vehicles before and after repairs to verify that the customer’s concern has been fully resolved
Notify the service advisor immediately when additional work is identified, work is unnecessary, or timelines are at risk
Coordinate with the Parts Department to obtain required components and properly tag and retain warranty parts
Document all work performed clearly and accurately on every repair order
Attend factory training and review Technical Service Bulletins (TSBs) to stay current in the field
Ensure customer vehicles are kept clean and maintain a safe, organized work area at all times
Requirements:
High School Diploma or GED required
Michigan Mechanic Certification required
ASE certification(s) preferred; compensation is tiered based on certifications and flagged hours
Valid driver’s license with a satisfactory Motor Vehicle Report (MVR)
Ability to lift up to 25 pounds regularly and up to 100 pounds occasionally
Strong diagnostic skills, attention to detail, and commitment to quality and customer satisfaction
Additional Duties:
This job description is not intended to be all-inclusive and may be updated or modified at any time at the company's discretion to align with business needs.The employee may be required to perform other related duties as assigned and/or reasonably expected to meet the ongoing needs of the business.
We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
Service Technician • Grand Rapids, MI, US
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