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Allstate Insurance Agency - Rick Hernandez
Allstate Customer Service RepresentativeAllstate Insurance Agency - Rick Hernandez • Broomfield, CO, US
Allstate Customer Service Representative

Allstate Customer Service Representative

Allstate Insurance Agency - Rick Hernandez • Broomfield, CO, US
30+ days ago
Salary
$40,000.00 yearly
Job type
  • Full-time
Job description

Benefits:

  • Bonus based on performance
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off


About the Role:
Join our dynamic Allstate Insurance Agency team in Broomfield, CO, as a Customer Service Representative! This role is perfect for someone passionate about helping customers and providing exceptional service in the insurance industry.



Responsibilities:

  • Assist customers with policy inquiries and provide accurate information about coverage options.
  • Process policy changes, renewals, and claims efficiently and accurately.
  • Build and maintain strong customer relationships through effective communication.
  • Identify customer needs and recommend appropriate insurance solutions.
  • Handle customer complaints with professionalism and empathy.
  • Utilize agency software to manage customer information and documentation.
  • Participate in team meetings and training sessions to enhance product knowledge.
  • Support marketing efforts by promoting agency services and products.

Requirements:

  • High school diploma or equivalent; college degree preferred.
  • Previous experience in customer service or insurance industry is a plus.
  • Active insurance license or willingness to obtain one.
  • Strong communication skills and a customer-first attitude.
  • Ability to multitask and work in a fast-paced environment.
  • Proficient in Microsoft Office Suite and agency management software.
  • Detail-oriented with excellent organizational skills.
  • Team player with a positive attitude and a desire to learn.

About Us:
Allstate Insurance Agency - Rick Hernandez has been serving the Broomfield community for over a six years. Our commitment to providing personalized service and tailored insurance solutions has made us a trusted choice for customers. Join our team and experience a supportive work environment where your contributions are valued and recognized.

Flexible work from home options available.

The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.

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Allstate Customer Service Representative • Broomfield, CO, US

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