Description
:
Job Title: BDI Delivery Driver
Department: BDI
FLSA: Non-Exempt
General Function
Provides prompt, efficient and friendly customer service. Delivers products to customers. Responsible for vehicle cleanliness, inside and out.
Core Competencies
Partnerships
Growth mindset
Results oriented
Customer focused
Professionalism
Reporting Relations
Accountable and Reports to: Director, Assistant Director, Operations Management
Positions That Report to You: None
Primary Duties and Responsibilities
Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in/out of the store.
Smiles and greets customers in a friendly manner.
Makes an effort to learn customers’ names and to address them by name whenever possible.
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
Loads and unloads delivery vehicle with orders.
Breaking down and unloading truck orders and stocking shelves.
Delivers products to customers and collects payment.
Write and review merchandise orders.
Reports to work when scheduled and on time.
Works Monday through Friday with occasional Saturday shifts (8:00AM-12:00PM)
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Secondary Duties and Responsibilities
Facilitates the maintenance and upkeep of delivery vehicles.
Performs other job-related duties and special projects as required.
Assists in training new employees.
Knowledge, Skills, Abilities and Worker Characteristics
Commitment to the Hy-Vee mission and willingness to promote the values of the company.
Good verbal and written communication skills.
Strong interpersonal skills; ability to relate to and interact with people in a friendly, professional manner.
Ability to identify problems, develop and execute solutions.
Ability to work independently.
Must have ability to solve practical problems, variety of variables with limited standardization.
Must have ability to do math involving fractions, decimals and percentages.
Education and Experience
High school diploma or equivalent.
Physical Requirements
Visual requirements include: ability to see detail at near and far range with or without correction, normal depth perceptions.
Must be physically able to perform heavy work: frequently and repeatedly lifting or carrying objects of 50 pounds or more.
Must be able to perform the following physical activities: stooping, kneeling, reaching, handling, grasping, feeling, talking, hearing and repetitive motions.
Must be physically able to enter and exit a delivery vehicle many times a day, traverse staircases and other rough terrain to reach delivery destination.
Working Conditions
The duties of this position are mostly performed in a warehouse setting and offsite. This position may be exposed to dust, noise and temperature extremes. There are possible hazards from moving equipment. There is constant pressure to meet deadlines and handle multiple projects in a day. This is a fast-paced work environment.
Equipment Used to Perform Job
Delivery vehicle, telephone, dolly, box cutter.
Special Requirements
Employee must possess a valid driver’s license, with no DOT restrictions, and be 18 years or older to drive a company vehicle.
Financial Responsibility
Responsible for payments received for delivery of products when applicable.
Contacts
Has daily contact with store personnel, customers, owner/managers and the general public.
Are you ready to smile,
BDI Delivery Driver • Beverage Distributors of Iowa, SE 14th St., Des Moines, IA
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