Senior Helpers: Operator

We’re seeking a highly driven and operationally skilled Multi-Unit Operator to oversee multiple home services locations or territories.

This leader will be responsible for driving revenue growth, managing P&L performance, developing team leaders, and ensuring consistent delivery of high-quality service across all units.

Ideal candidates have a strong track record in service-based industries (HVAC, plumbing, pest control, etc.) and know how to scale performance in a people-first business.

Key Responsibilities Oversee daily operations across [X] home service locations or territories Recruit, train, coach, and manage General Managers, Territory Leads, or Service Managers Drive performance to meet/exceed revenue, profitability, and customer satisfaction goals Ensure consistency in service quality, safety, and operational standards Analyze KPIs, operational reports, and P&Ls to guide decisions and improve outcomes Implement systems and processes that support scalable growth and operational efficiency Partner with corporate leadership on marketing, staffing, and strategic planning Lead by example to promote a culture of accountability, safety, and high performance Identify opportunities for expansion, territory optimization, or service diversification Qualifications 3–5+ years of experience managing multiple locations, preferably in a service-based franchise or trades environment Strong P&L ownership and business acumen Proven ability to lead and develop multi-unit teams Experience in residential or commercial services a plus (HVAC, plumbing, pest control, etc.) High level of organization, accountability, and leadership presence Ability to travel within assigned territory regularly Bonus Points For:

• Franchise or private equity-backed business experience Trade certifications or operational experience in a home services vertical CRM or field service management software proficiency (ServiceTitan, Housecall Pro, etc.) Powered by JazzHR