The Donor Fulfillment Specialist is a cross-functional position that supports both the gift processing and donor call center departments. This role ensures accurate and efficient processing of contributions while also delivering exceptional service to donors through timely communication and support. Utilizes basic math skills to add and balance daily cash, checks and credit card transactions. Makes outbound acknowledgement thank-you calls to enhance donor engagement. This position requires strong attention to detail, excellent communication skills, and a donor-centric attitude.
Requirements
1. A high school diploma or GED equivalency is required.
2. A minimum of 2 years customer service, data entry, and general office experience is required. Call center experience strongly preferred.
3. A minimum of 35 wpm typing speed is required.
4. Must be proficient with 10-key by touch.
5. Basic competency in Microsoft Office for Windows applications (word processing, database, spreadsheet, e-mail, presentation graphics, etc.) is required.
6. Must be proficient in general office equipment.
7. Must possess exceptional time management and detail-orientation skills.
8. Must be at least 21 years of age.
9. Must possess a valid Texas driver’s license.
Benefits
Cal Farley's is an Equal Opportunity Employer.
Donor Fulfillment Specialist • Amarillo, TX, US
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