Position Summary
The LifeCafe Supervisor oversees the daily shift operations in the LifeCafe. They deliver a high-quality experience to the members, and motivate staff to ensure excellent customer service. They also monitor food quality and speed of service ensuring a positive member and guest experience.
Job Duties and Responsibilities
Manages LifeCafe shift operations while making schedule adjustments based on traffic flow
Acts as daily shift leader by providing a high level of customer and team support
Ensures team members prepare menu items correctly and service customers in a professional manner
Provides promotion and disciplinary recommendations to the Manager
Manages light food prep responsibilities
Quickly and efficiently responds to member questions, comments, and concerns
Position Requirements
High School Diploma or GED
CPR/AED certification required within the first 30 days of hire
ServeSafe certification with the first 60 days of hire
Ability to routinely and repetitively bend to lift more than 20 lbs.
Ability to work in a stationery position and move about the Cafe for prolonged periods of time
Night and weekend availability is required based on the business needs
Preferred Requirements
1-2 years of supervisor or manager experience with a food service or retail background in a high volume atmosphere
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
LifeCafe Supervisor • Charlotte, North Carolina, United States of America
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