Workplace Solutions Client Experience Analytics is hiring analysts who are passionate about turning data into action. You'll work with cross-functional partners to solve complex problems, uncover opportunities, and improve the client experience through analytics. We're looking for curious, adaptable teammates who can influence decisions and drive impact with data.
Workplace Solutions Client Experience Analytics is hiring talented analysts!
We're looking for passionate crew who want to leverage analytics to improve the client experience, influence business decisions, and drive measurable outcomes. We are looking for a talented analyst to join our team to support our digital product environment and help measurably improve plan sponsor experience through data driven insights. This individual will oversee the entire scope of digital engagement with our current and future offerings, partnering with product ownership teams to develop strategy and measure success criteria. Candidates with high interest in learning product owner strategy and understanding the details of our stakeholders' roles and responsibilities will be best qualified to succeed in seat.
As an analyst in CX, you will:
Strong candidates will demonstrate an ability to:
Core Responsibilities:
Qualifications
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission—we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
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