Front Office Coordinator

Are you an outgoing, customer-focused healthcare professional looking to join a team where everyone knows, likes, and trusts each other?

Are you passionate about managing the daily administrative operations of the front desk, ensuring a smooth patient experience by handling tasks like scheduling, answering phones, checking patients in and out, and assisting with billing and insurance?

If you answered yes, then we have a fantastic opportunity for you! Spectrum Therapy Consultants is currently seeking a Full-Time and Part-Time Front Office Coordinators for our El Paso Socorro East and West clinics, where our "together we're better" philosophy creates a culture that makes coming to work enjoyable for everyone.

Why You'll Love Working with Us… Team Culture:

• Collaborate with a team that values professionalism and fun.
• Foster a safe, warm, and friendly clinic atmosphere.
• Take initiative and support your team, regardless of your title.
• Work together to solve challenges and celebrate successes.
• Always aim to exceed patients' expectations in every interaction.

What’s in a Day’s Work? • Greet and assist all visitors and respond to all inquiries appropriately • Provide general service orientation to patients • Review insurance eligibility and benefits • Secure payment authorizations and collect co-pay • Provide Patient Service Functions • Manage all incoming calls and message distribution • Schedule patients • Maintain office and lobby appearance; ensure all office equipment is in working order What You Bring to the Team:

• Must be 18 years or older.
• High School Diploma or GED required.
• Friendly and approachable personality; you love interacting with people. 1 year of previous Physical Therapy or medical front office experience is highly desirable.
• Dedication to providing excellent customer service in every interaction.
• Thrive in a fast-paced environment, able to adjust to changing demands.
• Comfortable with computer systems and software. Willingness to support and collaborate with your teammates.
• Eager to learn and grow, open to feedback, and always seeking to improve.
• Fluent in Spanish is preferred.

What We Offer:

• 401k Plan Contribution Generous PTO Plan – 9 days of PTO, 40 Hours of Sick Time and 6 Paid Holidays Company paid medical, life and disability insurance benefits.
• Referral Program Pet Insurance Employee Assistance Program Cutting edge tools and resources to navigate your workload efficiently.

Work Environment:

• This job operates in an outpatient clinic environment.

This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. PHYSICAL DEMAND CAPACITY:

• • Frequently use computer keyboard, monitor and mouse • Extended use of computer monitor • Ability to lift up to 20 lbs. • Required to sit or stand for long periods of time • Occasionally required to bend, stretch or stoop • Occasional exposure to heat and cold If you're ready to join a team where you can grow, have fun, and make a difference, we want to hear from you!
• This is a unique opportunity as our team members seldom leave, so don't miss your chance to be part of something special. Powered by JazzHR