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Rush Copley Medical Center
Patient Service RepresentativeRush Copley Medical Center • Aurora, IL
Patient Service Representative

Patient Service Representative

Rush Copley Medical Center • Aurora, IL
30+ days ago
Job type
  • Full-time
Job description

Practice patient service representative proactively ensures an exceptional experience for patients when greeting, checking in, and checking out during their appointment; answers incoming phone calls, responds to general patient requests, takes telephone messages and schedules patient appointments.

Position Requirements

  • Education and Previous Experience
  • High school diploma or equivalent required. Some college preferred.
  • Hardware/Software Experience
  • Practice management/medical billing computer programs.
  • Microsoft Office Suite (specifically Word and Excel)
  • Other Characteristics
  • Excellent oral/written communication skills
  • Excellent organizational skills
  • Detailed oriented
  • Ability to set priorities, document conversations and specific actions taken and develop applicable policies and procedures regarding collections)
  • Flexible; able to adapt to change
  • Bilingual (Spanish speaking) preferred.
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Patient Service Representative • Aurora, IL

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