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Mission Beach House
ServerMission Beach House • Revere, MA
Server

Server

Mission Beach House • Revere, MA
30+ days ago
Job type
  • Full-time
Job description



The Server is responsible for providing guests with a positive dining experience through excellent product knowledge, strong sales skills and a positive attitude.


Main Responsibilities:


  • Provides excellent guest service according to expectations outlined in the training portal
  • Carries out all tasks necessary to prepare the restaurant for service prior to pre-shift
  • Uses suggestive selling/recommendation approach on the menu, applying thorough product knowledge
  • Rings orders and performs all necessary additional functions in the POS system
  • Checks identification of all guests under the age of 30
  • Does NOT serve intoxicated guests and communicates about any and all impaired guests to MOD
  • Maintains accurate financial records of the shift, including all discounts and comps
  • Maintains clean and safe work area
  • Completes daily and weekly side work responsibilities on a consistent and thorough basis
  • Assists other team members as necessary
  • Completes additional tasks as assigned by the management team
  • Keeps management informed of any problems, complaints from guests or other team members
  • Follows all company policies as outlined in company handbook


Accountabilities:

  • Addresses all guests in a manner consistent with company standards in providing quality product and service
  • Takes all actions with the guest’s best interest in mind, focuses on building trust and loyalty through eliminating anonymous service and creating raving fans
  • Adheres to all server expectations as defined in the training manual at 100%
Able to read, understand and speak English. Able to communicate clearly and concisely * Able to stand for an eight-hour shift * Able to lift glass racks of 25 lbs * Able to work as part of a team for the benefit of the guest * Able to work at a consistently fast pace in a loud, smoke-filled environment
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Server • Revere, MA

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