Sales Engineer

ASSA ABLOY Global Solutions is part of the ASSA ABLOY Group, who are the global leader in access solutions. Every day, we reimagine how people move through a safer, more open world with ease. If you’ve ever walked through an automatic door, stayed in a hotel, or gone through passport control, you’ve probably used one of our products or services. We have operations in over 70 countries, with over 52,000 colleaguesaround the world.

Our expertise in customer journey mapping, innovation, and service design leads to the invention of new solutions that create value for our clients and exceptional experiences for their end users. And we have the fantastic opportunity available in Traka Americas for a Sales Engineer.

Part of Global Solutions, Traka Americas isthe manufacturer of one of the world's first electronic key management systems. We are the global leader in innovative technology for sophisticated, intelligent key management systems and locker solutions. Traka operates in a wide variety of markets such as Healthcare, Education, Commercial Enterprise, Critical Infrastructure, Government, Hospitality & Gaming, and more.

Traka products and solutions solve real-world problems by securing, managing and auditing the keys and equipment at the heart of a successful operation from small business to fortune 100 companies.

Your Role in Keeping the Future in Safe Hands…

As the Sales Engineer for the Global Solutions division of ASSA ABLOY, you will have the opportunity to become a valuable member of our Sales Operations team, making a genuine, positive impact in the lives of our customers.

Reporting to the Technical Director, you will architect and specify Traka Technology solutions for enterprise clients including hardware, software, and integrated applications.

What you will do…

• Assist the regional sales teams with presales support to value-engineer technology-based solutions that solve real world problems, improve accountability and drive process across a wide range of industries from manufacturing to hospitality and from small business to global enterprise.
• Conduct detailed technical requirements analysis and specification of IP based key & equipment management solutions.
• Manage complex RFP’s and compile detailed technical responses that demonstrate why Traka is the global leader in key & equipment management.
• Deliver webinar and in-person technical presentations and demonstrations to prospects and customers – including all hardware, enterprise administration software and access control integration components.
• Execute Deployment Planning & Design sessions for enterprise end users and create technical plans and documentation for the Project Delivery including System Technicians to execute against.
• Conduct Technical Certification Training and support to value-added-resellers.
• Provide technical leadership and technical knowledge at major trade shows including ISC West and GSX.
  
  
• Collaborate with marketing on producing sales support video’s, media, and documentation.
• Calculate pricing for custom solutions including hardware, software, and professional services components.
  
  
• Maintain accurate account, opportunity and project data using Salesforce CRM.
  
  
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  
  
• Perform other duties as assigned by the Manager from time to time.
  
  
• Travel required (up to 50%) within designated region (USA and Canada) with potential opportunities to travel to UK and other parts of the world for conferences and educational seminars.

What we expect of you…

• Fanatical about providing outstanding service to customers and colleagues.
  
  
• Experience in technical sales and solution engineering within the security industry or similar.
• College degree or equivalent technical certifications in IT/Networking or Engineering fields.
• Demonstratable advanced technician level knowledge of hardware electronics and embedded systems.
• Demonstratable advanced technician level knowledge of Microsoft SQL Server databases and web (browser) based software applications including installation and maintenance.

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• Demonstratable advanced technician level knowledge of TCP/IP networking.
• A practical understanding of binary and hexadecimal number systems.
  
  
• Highly detail oriented, analytical and a data driven approach to solving problems through technology.
• Excellent communication skills with the ability to communicate at different levels within an organization and train end users on technical products, software, and integrated applications.
  
  
• Team player who loves working with people including colleagues, partners, and customers.
  
  
• Excellent knowledge of Microsoft Office including Word, Excel, PowerPoint, and Outlook.
  
  
• Self-motivated and ability to work on own initiative.
  
  
• Highly organized and ability to prioritize workloads and tasks.
  
  
• Flexibility and adaptability in tackling new projects and tasks.
  
  
• Must be comfortable working in a highly dynamic environment and able to multi-task.
  
  
• Excellent oral and written communication skills.

Desirable skills...

• Experience with enterprise access control systems and integrations.
  
  
• Understanding of RESTful APIs and its applications.
  
  
• Knowledge of security technologies such as card readers and common protocols including Wiegand and OSDP.
  
  
• A basic-to-advanced knowledge of Microsoft SQL Server scripting and database relations.
• Cyber security certifications and practical knowledge.
• Designing and deploying for high availability.

Physical Requirements…

• Normal, corrective vision range; ability to see color and to distinguish letters, numbers and symbols.
• Frequently required to sit, stand, walk, talk, hear, bend and reach.
• Ability to work with graphic display units, touchscreens, etc.
• Ability to lift, roll and carry demo equipment up to 50 lbs during travels - plane, vehicle, etc.
• Ability to travel and sit on a plane or car for extended hours.

What you can expect from us…

• Generous and competitive total rewards package.
• Comprehensive and career-development resources to expand your skills and maximise your potential.
• Supportive and accessible leadership team and a solid values platform that underpins who we are and how we operate.

Application

You can submit your application by clicking ‘Apply Now’. We will not consider application received via e-mail or through other channels. We will review applications continuously, so please apply as soon as possible.

About Us

Featuring four times in Forbes’ most innovative companies worldwide, we deliver innovative, safe, and convenient security solutions that provide real added value to our customers. As a group, our goal is to everyday help billions of people experience a more open world. We’re proud to boast leading positions across the majority of Europe, North and South America, Asia, and Oceania, offering products and services to our customers seeking solutions to their entrance and opening requirements, such as locks, doors and entrance automation.

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.