Clinical Quality Specialist II

Position Summary At Orlando Health, we are ordinary people with extraordinary individuality, working together to bring help, healing and hope to those we serve. By daily embodying our over 100-year legacy, we have grown into a 3,900-bed healthcare organization that delivers care for more than 142,000 inpatient and 3.9 million outpatient visits each year. Our 24 award-winning hospitals and ERs, 9 specialty institutes, 14 urgent care centers, 100+ primary care practices and more than 60 outpatient facilities serve communities that span Florida’s east to west coasts and beyond. Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible so that you can be present for your passions. “Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you. Position Summary The clinical quality specialist serves as a member of the quality team coordinating and support quality activities and projects. Responsibilities Essential Functions • Coordinates and supports quality and safety activities and process improvement assigned by the Chief Quality Officer or administrative designee. • Responsible for facilitating activities towards board quality goals by developing strategies, improvement plans and presentations consistent with improvement in board quality and safety goals. • Collaborates with leadership, clinical leaders and staff to plan and support a robust quality and safety program. • Works in cooperation with other members of the quality team including risk management, infection prevention, regulatory, data analytics, education and operational effectiveness to achieve improved outcomes. • Establishes and maintains an open and positive working relationship with physicians, nurses and allied leaders and team members. • Participates and or leads interdisciplinary teams, related to quality and patient safety as appropriate. • Works in the practice environment to identify process and practice opportunities for improvement. • Works with the leadership team to develop a culture and practice environment that embraces quality and patient safety and is in compliance with the requirements of the various regulatory agencies. • Works collaboratively with the executive team to implement quality and safety initiatives for the staff. • Assists in the development of appropriate policies and procedures related to quality and patient safety. • Participates in the planning and implementation of new technologies and procedures that support or enhance quality and patient safety activities. Other Related Functions • Provides education and training related to quality and patient safety. • Produces reports to meet the needs of the physicians, practice managers and leadership that will facilitate the identification of areas of improvement opportunity within OH and/or document progress of improvement activities. • Serves as a resource for the staff as related to quality and safety, and to observe the daily operations within the practices to identify potential areas for process improvement or enhancements to patient safety. • Demonstrates initiative and situational leadership skills. • Embraces, communicates and promotes effective change. • Maintains appropriate skill level in using current and future data platforms used by Orlando Health. Qualifications Education/Training: Bachelor’s degree. Licensure/Certification: Registered Nurse, Respiratory Therapy, Pharmacy with the Florida Department of Health or degree in health, life sciences or healthcare administration. Certification as a Professional in Healthcare Quality Certification (CPHQ), Patient Safety (CPPS), or as a Nurse Executive (NE-BC) within 1 year of hire. Experience: Five (5) years’ experience in acute careEssential Functions • Coordinates and supports quality and safety activities and process improvement assigned by the Chief Quality Officer or administrative designee. • Responsible for facilitating activities towards board quality goals by developing strategies, improvement plans and presentations consistent with improvement in board quality and safety goals. • Collaborates with leadership, clinical leaders and staff to plan and support a robust quality and safety program. • Works in cooperation with other members of the quality team including risk management, infection prevention, regulatory, data analytics, education and operational effectiveness to achieve improved outcomes. • Establishes and maintains an open and positive working relationship with physicians, nurses and allied leaders and team members. • Participates and or leads interdisciplinary teams, related to quality and patient safety as appropriate. • Works in the practice environment to identify process and practice opportunities for improvement. • Works with the leadership team to develop a culture and practice environment that embraces quality and patient safety and is in compliance with the requirements of the various regulatory agencies. • Works collaboratively with the executive team to implement quality and safety initiatives for the staff. • Assists in the development of appropriate policies and procedures related to quality and patient safety. • Participates in the planning and implementation of new technologies and procedures that support or enhance quality and patient safety activities. Other Related Functions • Provides education and training related to quality and patient safety. • Produces reports to meet the needs of the physicians, practice managers and leadership that will facilitate the identification of areas of improvement opportunity within OH and/or document progress of improvement activities. • Serves as a resource for the staff as related to quality and safety, and to observe the daily operations within the practices to identify potential areas for process improvement or enhancements to patient safety. • Demonstrates initiative and situational leadership skills. • Embraces, communicates and promotes effective change. • Maintains appropriate skill level in using current and future data platforms used by Orlando Health. Education/Training: Bachelor’s degree. Licensure/Certification: Registered Nurse, Respiratory Therapy, Pharmacy with the Florida Department of Health or degree in health, life sciences or healthcare administration. Certification as a Professional in Healthcare Quality Certification (CPHQ), Patient Safety (CPPS), or as a Nurse Executive (NE-BC) within 1 year of hire. Experience: Five (5) years’ experience in acute care