Kinnser Intake & Scheduler - Home Health

Benefits:

• 401(k)
• Competitive salary
• Flexible schedule

Job Title: Kinnser Intake & Scheduler - Home Health


Location: (City, State)
Reports To: Intake Manager / Operations Coordinator
Job Type: Full-Time / Part-Time


Position Summary:
The Intake & Scheduler oversees the entire patient intake process within a home health/hospice setting, using WellSky/Kinnser EMR. This role ensures newly referred patients are scheduled accurately, insurance authorizations are complete, and transition seamlessly into care services while supporting high-quality communication with referral partners and internal teams.


Key Responsibilities:

• Manage all incoming patient referrals and process intakes using Kinnser/WellSky
  
  
• Schedule patient visits, allocate clinician resources, handle adjustments or cancellations
  
  
• Communicate schedule changes to clinicians, referral sources, and patients
  
  
• Verify insurance coverage and obtain required authorizations
  
  
• Collaborate with case managers, field clinicians, and billing staff as needed
  
  
• Maintain compliance with state and federal home health/hospice regulations
  
  
• Track referral trends and contribute to regular intake performance reports
  
  
• Identify opportunities to streamline intake processes and improve efficiency
  
  
• Provide system support and orientation to new intake team members
  
  

Qualifications:

• Prior intake/scheduling experience in home health or hospice
  
  
• Proficient user of Kinnser / WellSky EMR systems
  
  
• Familiarity with home health regulatory requirements and payer authorization processes
  
  
• Excellent verbal and written communication skills
  
  
• Strong organizational, problem-solving, and multitasking abilities
  
  
• Proficient in Microsoft Office (Word, Excel, Outlook)
  
  
• Prior experience with medical billing and coding, preferred
  
  
• High attention to detail; ability to work independently and in fast-paced settings