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The Groves Rehab and Healthcare Center
Admissions CoordinatorThe Groves Rehab and Healthcare Center • Independence, MO
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Admissions Coordinator

Admissions Coordinator

The Groves Rehab and Healthcare Center • Independence, MO
30+ days ago
Job type
  • Full-time
Job description
The Groves Rehab and Healthcare Center -

Admissions Coordinator – Skilled Nursing Facility
Location: Independence, MO
Job Type: Full-time

We are seeking a dynamic Admissions Coordinator to join our team! The ideal candidate is a motivated self-starter with at least 2–3 years of experience in a skilled nursing facility (SNF) and exceptional communication and organizational skills. We are a large skilled facility offering both short-term rehab and long-term care, with a strong commitment to outstanding customer service and quality care.

This is an exciting opportunity to join a growing healthcare company with a supportive culture, competitive salary, and comprehensive benefits.

Responsibilities:

  • Collaborate with the Admissions Director to obtain and assess referral information, including complete clinical and financial details.

  • Coordinate with the Business Office to ensure accurate and complete financial verification prior to admission.

  • Conduct facility tours and engage families to ensure commitment and satisfaction.

  • Manage the admission process, explaining policies, ensuring all paperwork is complete, and supporting a smooth transition.

  • Track and communicate status of pending referrals and upcoming admissions to appropriate staff.

  • Notify the Marketing Director of any referral source concerns or issues.

  • Provide exceptional customer service and help orient new residents to the facility.

  • Support floor staff with resident needs as schedule allows.

Qualifications:

  • 2–3 years of experience in a SNF, subacute, rehab, or healthcare facility required.

  • Active LPN / RN license required.

  • Excellent organizational and documentation skills.

  • Strong telephone and communication skills with the ability to handle referrals and family inquiries.

  • Knowledge of the managed care industry is a plus.

Customer Service Expectations:

  • Maintain a professional image through appearance, speech, and conduct.

  • Resolve concerns in accordance with company standards.

  • Ensure protection of all resident rights.

Benefits:

  • Competitive salary based on experience

  • Health, dental, and vision insurance

  • Paid time off & holidays

  • Employee discounts

  • Opportunity to be part of a supportive and team-driven culture

Schedule:

  • 8-hour shifts

Commute/Relocation:

  • Must be able to reliably commute or be planning to relocate to Independence, MO before starting work (Required)

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Admissions Coordinator • Independence, MO

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