PT Sales Associate: Wine Enthusiast

About the Brand:

• For more than 40 years, Wine Enthusiast has helped people create exceptional wine experiences at home.
• While our heritage is rooted in wine culture, our retail boutiques are not wine stores .
• Instead, we specialize in premium wine refrigerators, custom wine storage, furniture, glassware, entertaining essentials, and thoughtfully curated accessories for collectors and enthusiasts alike.
• Our boutiques are destination retail environments where customers receive expert guidance in selecting products that enhance their homes, lifestyles, and entertaining spaces.
• In addition to personalized consultations, we host private events and community experiences that celebrate craftsmanship, design, and hospitality.
• About the Role We are seeking a passionate and customer-focused Sales Associate to represent our boutique in SoHo .
• This opportunity is ideal for someone who enjoys creating meaningful connections, delivering exceptional service, and helping customers discover premium products through a personalized shopping experience.
• This is not a wine sales position.
• Our boutique specializes in premium wine refrigerators, wine storage solutions, furniture, glassware, and lifestyle accessories.
• You will help customers find products that enhance their homes, collections, and entertaining spaces through thoughtful, consultative selling.
• As a brand ambassador, you will bring the customer experience to life through authentic engagement, product knowledge, and personalized recommendations.
• You will support daily sales initiatives, maintain store standards, and collaborate with teammates to create a welcoming, service-driven environment.
• The ideal candidate thrives in a fast-paced retail setting, balances multiple priorities with attention to detail, and brings enthusiasm, professionalism, and a willingness to learn.
• Depending on business needs, this role may include opening and closing responsibilities, keyholder duties, and supporting daily store operations.
• As part of the Leap platform, you may also have opportunities to support other brands within our portfolio through new store openings, activations, and market coverage needs.

Hourly Pay Range:

• $19 – $22/hr.
• This role is commission eligible.
• Compensation will be determined based on the candidate’s experience, skills, competencies, and qualifications.
• What You'll Do Deliver an Exceptional Customer Experience Create meaningful customer connections through authentic engagement, active listening, and personalized recommendations.
• Provide an elevated shopping experience by understanding customer needs and delivering thoughtful product solutions.
• Represent the brand with professionalism, enthusiasm, and a passion for creating memorable experiences.
• Drive Sales Through Engagement Support store sales goals through proactive customer engagement and strong selling behaviors.
• Develop product knowledge to educate customers, share brand stories, and build purchase confidence.
• Assist customers throughout their shopping journey, from initial engagement through checkout.
• Support Store Operations Maintain a customer-ready environment by supporting visual merchandising, replenishment, cleanliness, and overall store presentation.
• Assist with inventory tasks, shipment processing, and daily operational priorities.
• Complete opening and closing procedures, keyholder responsibilities, and assigned operational tasks as needed.
• Follow company policies, procedures, and brand standards to ensure a consistent store experience.
• Contribute to the Team Collaborate with teammates and leadership to achieve store goals, support daily operations, and create a positive team environment.
• Remain flexible and adaptable to support changing business needs, including peak selling periods, events, and special initiatives.
• Bring a positive attitude, willingness to learn, and commitment to the success of the team.

Key Performance Indicators (KPIs) Customer Experience:

• Creates meaningful customer interactions through exceptional service, product knowledge, and a welcoming store experience.

Sales Performance:

• Supports store goals through proactive engagement, effective selling behaviors, and strong product knowledge.

Brand Representation:

• Represents the brand through professionalism, enthusiasm, and alignment with brand values.

Operational Excellence:

• Maintains store standards through accurate execution of daily tasks, organization, and attention to detail.
• Position Requirements Previous retail, hospitality, or customer-facing experience preferred.
• Passion for creating exceptional customer experiences and building authentic connections.
• Strong communication skills with the ability to engage a diverse range of customers.
• Ability to learn product knowledge and confidently share brand stories.
• Team-oriented mindset with a willingness to support store priorities and collaborate with others.
• Ability to take ownership of assigned store responsibilities, including opening/closing procedures and keyholder duties as needed.
• Maintains a clean, organized, and fully stocked sales floor to support an exceptional guest experience.
• Dependable, adaptable, and comfortable working in a fast-paced retail environment.
• Flexible availability, including days, evenings, weekends, holidays, and peak retail periods.
• Ability to actively work on the sales floor, including standing, walking, and lifting up to 50 lbs.
• Must be at least 21 years of age.
• About Leap The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk.
• We manage 100+ stores across the country and proudly partner with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET, and many others.
• To hear more about our platform directly from our CEO, click here!

Leap Perks Commission eligible Medical, dental, and vision benefits (must average 32+ hours per week) AllOne Health Employee Assistance Program 401(k) Accrued PTO:

• Part-time hourly employees accrue PTO in accordance with local laws.
• Employee discount and wardrobe allotment for participating Leap brands Leap celebrates diversity and is committed to fostering an inclusive workplace where every team member can thrive.
• We believe our differences strengthen our organization and better support the brands, customers, and communities we serve.
• We value individuals of all backgrounds, experiences, and identities.
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