Front Desk Agent
- Full-time
This hotel is operated by Propel Management LLC, an award-winning hotel owner and approved third party operator of both independent and branded hotels. Based in San Antonio Texas, we currently operate hotels in both Texas and Colorado.
Job Summary:
We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As the face of the hotel, you will provide exceptional customer service by managing guest check-ins and check-outs, handling reservations, and resolving inquiries efficiently. If you have a passion for hospitality and enjoy working in a fast-paced environment, this is the perfect opportunity to grow your career in hotel front desk operations!
Benefits:
- Medical / Dental / Vision / Short Term Disability
- Vacation and Holiday Pay
- Paid time off (PTO) to help you balance your personal and work life
- Competitive Pay
- Friendly and team-focused environment
- Access to pay early
- Employee Purchasing Assistance Program
- Employee hotel room discounts
- Opportunity for advancement
Responsibilities:
- Greet and assist guests during arrival and departure
- Process payments and issue room keys
- Respond promptly to guest questions and concerns
- Coordinate with housekeeping and maintenance
- Maintain accurate reservation records
High school diploma or equivalent, 1+ year of customer service experience preferred, Comfortable using hotel reservation software, Strong communication and problem-solving skills & Able to stand for long periods and work weekends