We are seeking skilled and experienced Onsite Field Engineers to provide on-site maintenance and break/fix services for Dell-specific solutions at customer sites. These engineers will play a critical role in supporting enterprise customers, ensuring uptime and optimal performance of mission-critical systems.
Each engineer will be assigned to one market (Atlanta, Chicago, or Columbus, OH) and cover customer locations within a defined service area radius.
** You must reside within the greater Chicago area and you must be comfortable traveling around the metro area to provide support at various customer sites. This will mostly be 1st shift (8am-5pm) but will also include occasional 2nd shift work (4pm-12am) with some overnight potential as well. Mostly 1st shift though.
Onsite Technical Support
Collaboration & Escalation
Problem Solving
Requirements
Benefits
Our comprehensive benefits package for full-time salaried employees is effective immediately upon the start date. Benefits include comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option, a vision plan, and dental insurance with the base dental plan option paid for by PGTEK. Life Insurance, Short and Long-Term disability, and Critical Illness insurance have premiums covered. Additionally, PGTEK offers a matching 401(k) plan and a discount on pet insurance through ASPCA Pet Insurance. An Employee Assistance Program is available at no cost to all employees. PGTEK offers a generous amount of PTO and Holidays, and an Education Assistance Program is available after 12 months of employment.
ABOUT PGTEK:
PGTEK is a true consulting organization dedicated to helping clients achieve their business and technology objectives utilizing our decades of experience and business relationships. PGTEK invests in the educational advancements of our staff by providing the necessary resources to complete Professional and Business Certifications. Our company is our people, and we treat them like family.
EOE, including disability/veterans
Technical Field Engineer - Dell experience - Local area travel • Chicago, IL, US
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