Front of House
- Full-time
Front of House Team Member
Houston TX Hot Chicken (HHC)
Houston TX Hot Chicken is a fast-growing, premium hot chicken brand built on bold flavor, high energy, and unforgettable guest experiences. We don’t just serve food — we create a culture of excellence, teamwork, and pride. If you’re passionate about hospitality, thrive in a fast-paced environment, and love connecting with people, we want you on our team.
Position Summary
The Front of House (FOH) Team Member is responsible for delivering an exceptional guest experience from the moment a guest walks through the door until they leave. This role includes operating the register, coordinating orders, expo support, lobby hospitality, and maintaining a clean, welcoming environment. FOH team members are the face of the brand and play a critical role in driving sales, accuracy, and guest satisfaction.
Key Responsibilities
Greet every guest with a positive, upbeat, and professional attitude
Accurately take orders at the register and handle cash and card transactions
Communicate clearly with the kitchen and expo team to ensure order accuracy and speed
Assist with order expo and food handoff to ensure quality and presentation standards are met
Perform lobby table touches to check on guests, address concerns, and create memorable experiences
Promote upselling and suggestive selling to increase average check size
Maintain cleanliness of the front of house, including lobby, restrooms, beverage stations, counters, and dining areas
Restock front-of-house items such as cups, lids, napkins, sauces, and drink supplies
Follow all food safety, sanitation, and brand standards
Support team members during peak business hours and maintain a team-first mindset
What We’re Looking For
A friendly, outgoing, and guest-focused personality
Strong communication skills and the ability to work well under pressure
High attention to detail and commitment to accuracy
Ability to multitask and stay organized in a fast-paced environment
Willingness to learn, grow, and accept coaching
Reliability, punctuality, and a strong work ethic
Previous restaurant or customer service experience is a plus, but not required
Physical Requirements
Ability to stand for extended periods
Ability to lift up to 25–30 pounds
Ability to work in a fast-paced, high-energy environment
Why Work at Houston TX Hot Chicken?
Competitive hourly pay
Opportunities for growth and advancement within a rapidly expanding brand
Structured training and clear expectations
A positive, high-energy culture built around teamwork and accountability
Pride in being part of one of the leaders in the hot chicken space
If you bring the energy, positivity, and commitment to excellence, Houston TX Hot Chicken will bring the opportunity.
Apply today and be part of something bold.