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Flour Bakery + Cafe
Shift LeadFlour Bakery + Cafe • Boston
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Shift Lead

Shift Lead

Flour Bakery + Cafe • Boston
16 days ago
Job type
  • Full-time
Job description

Do you like to eat award-winning baked goods and sandwiches?

Do you like working on a great team in a wonderful environment?

This is a great position if you are looking for more responsibility and growth into management.

Day-to-day Performance Expectations:

  • Be the model of hospitality in the bakery
  • Help to maintain an overall positive team environment
  • Provide open communication with your management about the bakeries on-goings, changes, the team, and ideas for improvement
  • Demonstrate pride in the bakery by keeping up with cleanliness, and organization and/or assigning cleanliness and organization roles to your fellow employees, including sweeping, mopping and other various tasks, as needed.
  • Act as cash controller for the shifts, ensuring accuracy and completion of all cash transactions
  • Be adept and knowledgeable with both our catering orders and our delivery system – including taking walking deliveries when necessary
  • Execute perfect store openings and closings in conjunction with your fellow Flour teammates
  • Deliver food and beverage orders to guests in the dining room
  • Troubleshoot small equipment problems and be fully aware of protocols for equipment failure, including who to call for repairs, how to solve problems, and typical equipment substitutions or workarounds
  • Help in any other department as needed – we are one big team at Flour!

Skills for Qualification:

  • At least 1 year of professional food service experience is required
  • Prior supervisory experience is highly preferred
  • Ability to stand for long periods, walk, push, pull, reach, and lift < 50 lbs.
  • Ability to operate equipment such as a cash register, coffee and espresso machinery, grinders, etc.
  • We ask for the availability to work between 30-40 hours per week, and at least 1 weekend shift
  • Must be enthusiastic, hard working and possess strong hospitality and customer service skills
  • Must be able to maintain grooming and uniform standards
  • Excellent sense of urgency and ability to recognize when and where help is needed
  • Ability to take feedback and direction
  • Willingness to work in a team and help all other departments, as needed
  • Able to work efficiently in a fast-paced professional kitchen and bakery environment
  • We ask for a minimum commitment of 1 year for shift leaders. Unfortunately, we do not offer seasonal or temporary work.

Work Environment:

  • Must be able to work in an environment with loud noises, machinery, and at times, tight spaces.
  • Must be able to work around various aromas and fluctuating temperatures
  • We do our best not to cross-contaminate anything containing gluten. However, there may be gluten in the air at times. We do our best to accommodate any staff allergy requests.

Compensation:
This position has an average starting compensation of $21-$25 per hour (base wage of $16 + $5-9 per hour in pooled tips). The starting pay rate for this position is $16, but the total pay range is $16-$20.45

Additional Information
Flour offers a fantastic work environment, an unparalleled commitment to training to make you a better team member (plus all the pastries you can eat)! We offer benefits such as health/dental/vision insurance, 401k with a generous match, paid vacation/sick time, and a great staff meal policy. We offer a real commitment to growth – both in your skill/knowledge and growing into more senior positions if that is an interest of yours!

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Shift Lead • Boston