Patient Care Representative
El Camino Health Medical Network is currently seeking a talented Patient Care Representative to join our growing healthcare team!
Location: Mountain View, CA
Schedule: Monday-Friday
Shift: 8:00am-5:00pm
Pay: $31.00/ hour
El Camino Health Medical Network is recruiting Patient Care Representatives for our El Camino Health Primary Care and Multi-Specialty Care outpatient practices located in Santa Clara County.
The Patient Care Representative (PCR) is the primary point of contact for the practice’s patients. He/she contributes to the overall patient experience and satisfaction. Responsibilities include: answer telephone calls and relay messages, schedule appointments, verify patients’ demographics and insurance information. Additionally, the PCR will review patients’ medical records to assist with patient inquiries, requests for medication refills and coordinate Release of Record requests.
Patient Registration
Call Management
The following activities are performed when assigned to Call Management
Communication and Front-Office Procedures
The following activities are expected to be performed in a timely , courteous and professional manner in accordance with service level standards:
Electronic Medical Record (EMR) Documentation
Cashiering
All other duties as assigned including department-specific functions and responsibilities
Performs work in accordance with established schedules, policies and procedures
Requirements
Compensation details: 31-31 Hourly Wage
PI4245dd7925f8-30511-41462997
Patient Care Representative • Mountain View, California, United States, 94040
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