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FYZICAL Therapy and Balance Centers
Medical Receptionist / Front DeskFYZICAL Therapy and Balance Centers • Garland, TX, US
Medical Receptionist / Front Desk

Medical Receptionist / Front Desk

FYZICAL Therapy and Balance Centers • Garland, TX, US
5 days ago
Salary
$16.00 hourly
Job type
  • Full-time
  • Quick Apply
Job description
Join FYZICAL Therapy & Balance Centers – Be the Face of Patient Experience
If you’re a friendly, detail-oriented professional who enjoys helping others and keeping things running smoothly, FYZICAL Therapy & Balance Centers wants to meet you. We’re seeking a full-time Client Care Specialist (CCS) to join our front desk team in Garland, TX. In this role, you’ll be the first point of contact for our patients—creating a warm, professional environment while managing scheduling, insurance, and administrative tasks. It’s a perfect opportunity for someone who thrives in a fast-paced setting and wants to grow their career in healthcare.

Why FYZICAL?
FYZICAL is a nationally recognized leader in balance, vestibular, and orthopedic rehabilitation. Our clinics offer a unique combination of cutting-edge care, collaborative culture, and local ownership. You’ll be empowered to make a difference every day while enjoying job stability, growth opportunities, and a performance-driven culture that recognizes and rewards excellence.

Position Details:
• Full-Time, Monday–Friday
• Pay: $16–$21/hour (based on experience) + Monthly Performance Bonus
• Benefits:
- Health, Dental, and Vision Insurance
- Paid Time Off & Paid Holidays
- 401(k) with Employer Match

At FYZICAL, you’re more than just a receptionist—you’re a vital part of our mission to help people love their lives. Apply today and start your career with a company that truly values its team.

Responsibilities

What You’ll Do:

  • Serve as the welcoming first point of contact for new and returning patients
  • Handle patient intake: collect demographics, insurance details, and medical history
  • Verify insurance benefits and obtain authorizations as required
  • Schedule patient evaluations and follow-up visits in coordination with the clinical team
  • Provide financial estimates and collect payments at time of service (including no-show/cancellation fees)
  • Answer phones, emails, and faxes, manage patient records, and maintain administrative reports
  • Support daily clinic operations and maintain a clean, professional environment
  • Consistently achieve key front office performance metrics (conversion, collections, visit volume, etc.)

Required Skills

What You Bring:

  • 6+ months of customer service, front desk, or administrative experience (healthcare preferred)
  • Warm, professional communication style and strong attention to detail
  • Basic computer skills and comfort navigating digital systems
  • Familiarity with EMR, Microsoft Office, and insurance verification processes is a plus
  • 2+ years experience in a medical office setting is a bonus but not required
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Medical Receptionist / Front Desk • Garland, TX, US

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