Program Assistant

Why You’ll Love this Program Assistant Job!

Are you passionate about helping others navigate life’s toughest challenges? As a full-time Program Assistant at EOSIS in Saint Paul, MN, you’ll have the unique opportunity to support individuals during one of the most vulnerable—and courageous—moments in their lives.

Provide administrative, front desk, transportation coordination, and direct client support to support the effective daily operations of the program and the needs of clients, visitors, clinical staff, and medical staff.

Pay: $19.00 - $23.00 Hourly
Shift: Full-Time, 1st shift
Location: Tapestry/Latitudes, 135 E Colorado St, St Paul, MN 55107

Why EOSIS?

• Time Off: 20 days of paid-time-off + 6 paid holidays
• Insurance: Health, dental, and vision insurance + HSA/FSA
• Education: Tuition reimbursement and discounted tuition at select colleges
• Future Planning: 401(k) – ROTH and traditional options
• Career Path Opportunities
• Discount with Verizon Cell Phone Plans
• Clinical license reimbursement available. Tuition reimbursement available for most Human Service fields.

Each day, you’ll help rebuild lives by making a real impact on people recovering from addiction and mental health challenges. With approachable leaders who listen, support, and encourage growth, you’ll experience what it means to be rising together in your career. A strong culture of care, where team members look out for one another and stand together through challenges, keeps you rooted in teamwork as you do meaningful, life-changing work.

Ready to help clients build healthy routines and find their path to lasting recovery? Join EOSIS as a full-time Program Assistant in Saint Paul, MN and be a steady source of support and guidance. Apply today and make a difference where it matters most!

Responsibilities

The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

• Serve as the primary front desk point of contact for the site, greeting clients, visitors, and other stakeholders and responding to questions or directing individuals to the appropriate staff member.
• Coordinate and administer the site’s client transportation needs, including scheduling and arranging transportation for admissions, discharges, transfers, medical appointments, and other approved appointments or program needs.
• Transport clients for admissions, discharges, transfers, medical appointments, and other approved needs, when eligible to drive.
• Provide administrative support for client admissions, discharges, and transfers, including completing or assisting with required paperwork and supporting implementation of these processes as directed by the program coordinator or designee.
• Provide Recovery Specialist support duties as needed, including orienting new clients, assisting with personal property check-in and luggage searches, monitoring client whereabouts and safety, interacting with clients, attending shift change reports, and documenting client interactions and observations in the electronic health record as appropriate.
• Assist with daily activities of clients and provide appropriate guidance and support consistent with the role.
• Provide administrative support to clinical, medical, and program staff, including drafting correspondence, organizing information, maintaining records, and supporting routine program operations.
• Provide training and role modeling for new staff as assigned.
• Maintain appropriate professional boundaries with clients, visitors, coworkers, vendors, and all other stakeholders.
• Perform other duties as assigned.

Required Skills

REQUIRED QUALIFICATIONS:

Education

• High School Diploma or GED required

Licenses / Certifications:

• CPR Certified within 12 months of hire
• Valid Driver’s License

Experience:

• 2+ years experience in a substance use disorder treatment or behavioral health setting

Skills, Knowledge, and Abilities:

• Have the ability to work independently.
• Strong verbal skills and ability to communicate with a variety of people from diverse cultures, socioeconomic and educational backgrounds.
• Flexibility to meet a variety of changing priorities
• Maintain appropriate professional boundaries with clients, visitors, coworkers, vendors, and all other stakeholders.
• Computer skills sufficient to draft emails and memos, complete documentation, and support routine reporting.
• Must know, understand, and follow applicable rules, regulations, policies, procedures, and requirements of the assigned program.

PRE-EMPLOYMENT REQUIREMENTS:

• Social Security Verification: Name must match Social Security number and date of birth
• Criminal Background Check: Nationwide, federal, state, and multi-county (up to 7 years)
• Drug and Alcohol Testing: Must pass pre-employment screening; subject to random and post-incident testing if in a safety-sensitive role
• Employment Verification
• Education Verification
• Department of Human Services clearance
• Motor Vehicle Driving Record

WORKING CONDITIONS / WORKING REQUIREMENTS
Physical Requirements:

• Driving: Cars and program vans; frequency varies based on client transportation needs.
• Sitting: up to 8 hours a day and/or walking up to 8+ hours
• Lifting: Up to 25 pounds
• Bending and Squatting: 10%
• Stair climbing: 30%
• Cleared Mantoux Screen

Work Environment:

• Work is performed across multiple EOSIS treatment sites or intake settings
• Fast-paced healthcare environment with varying program structures
• Frequent interaction with clients experiencing substance use disorder and mental health challenges.
• Requires flexibility to support multiple programs, locations, and changing priorities

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.

EOSIS (formerly Meridian Behavioral Health) is a leader in behavioral health care and addiction recovery services, with a network of addiction treatment centers in Minnesota.