Enrollment Services Specialist

Title: Enrollment Services Specialist

Employee Classification: Enrollment Services Specialist

Campus: University of North Texas - Health Science Center

Division: HSC-Provost & Exec VP

Sub Division-Department: HSC-Division of Student Affairs

Department: HSC-Division of Student Affairs-300300

Job Location: Fort Worth

Salary: Commensurate with experience, with a minimum of $50,000 per year

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year. We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team. Learn more about the UNT System and how we live our values at www.UNTSystem.edu.

Department Summary

The mission of the Division of Student Affairs is to create transformational experiences for all UNT Health students by providing tailored support and fostering holistic development. There are 8 functional units within the Division of Student Affairs: Center for Student Life, Career Readiness Center, Center for Academic Performance, Office of Care and Civility, Testing and Evaluation Services, International Services, Office for Disability Access, and Student Assistance Resource Center.

Position Overview

This position is part of the Division of Student Affairs at UNT Health (UNTH) and the Department of Testing and Evaluation Services. This position supports UNTH students and academic departments with a wide variety of student assessment (examination/testing) activities including creating and administering assessments. This position fosters student success by ensuring student knowledge is effectively measured and academic curricular goals are achieved.

Minimum Qualifications

Bachelor's degree and two (2) years of related experience; or any equivalent combination of education and experience.

Knowledge, Skills and Abilities

• Exceptional Customer Service skills.
• Ability to maintain confidentiality of student records.
• Excellent verbal and written communication skills.
• Attention to detail and accuracy.
• Ability to work on multiple projects with varying deadlines in a high paced, time-sensitive, accuracy-essential environment.
• Strong computer skills and proficiency with a wide range of software programs including Word, Excel, and database management tools. Experience with MacBooks is a plus.

Preferred Qualifications

• A highly organized self-starter and an independent thinker with the ability to work collaboratively with fellow employees, faculty, and staff.
• Ability to set and adhere to strict deadlines.
• Experience in support roles, interacting with clients from multiple levels of an organization.
• Experience in an academic support environment is preferable. Experience supporting and interacting with university faculty, students, and administration is a plus.
• Experience administering and scoring examinations, and interpreting/explaining the results of student assessment data is a plus.
• Confidence speaking before large groups.

Job Duties

• Support academic departments with the entry of assessment items, creation of assessments, posting and delivering assessments, and reporting assessment results to faculty and students.
• Manage student assessment related databases, including computer based item banks. Provide updated item banks and assessment data reports as needed.
• Manage the student assessment calendar. Communicate with academic programs and students regarding overall testing schedule and makeup assessments.
• Provide support for all assessments including proctor support when needed. Process scantron based assessments. This will require a basic knowledge of computer operations and a willingness to learn new technology.
• Maintain official gradebook for academic courses, including tracking of student absences and makeup procedures, applying assessment penalties as applicable based on program procedures, and processing final course reports. Communicating with academic programs for final grade approval, communicating with the Registrars Office regarding grades to be uploaded, and notifying students of final grades.
• Other duties as assigned.

Physical Requirements

• Communicating with others to exchange information.
• Lifting and Moving objects up to 20 pounds.
• Sedentary work that primarily involves sitting/standing.
• Repeating motions that may include the wrists, hands and/or fingers.
• Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like.

Environmental Hazards

• No adverse environmental conditions expected.

Work Schedule

Monday – Friday, 8:00am-5:00pm, with occasional evenings or weekends as required for divisional events. Occasionally required to come in before 8:00 am to set up on exam days.

Driving University Vehicle

No

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted.

Benefits

For information regarding our Benefits, click here.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit –and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.