Talent.com
Holiday Inn Express
Guest Service RepresentativeHoliday Inn Express • Chula Vista, CA, US
Guest Service Representative

Guest Service Representative

Holiday Inn Express • Chula Vista, CA, US
20 days ago
Salary
$17.50 hourly
Job type
  • Full-time
Job description
Benefits:
  • 401(k)
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance

Benefits/Perks
  • Flexible Scheduling
  • Career Advancement Opportunities
  • Competitive Compensation
Job Summary
We are looking for a customer-focused Guest Service Representative to join our team! You are the face of our hotel, leaving both a first and last impression on all our guests. As the Guest Service Representative, you will assist customers with checking in and out, handle front desk operations, and a variety of other guest interactions.

The ideal candidate takes pride in the look and feel of the front desk and lobby areas and can quickly build rapport with guests. If you are a “people person” with a passion for providing exceptional customer service, we want to meet you!

Responsibilities
  • Greet every guest with a smile
  • Assist guests with the registration process
  • Answer phone calls and take messages accurately
  • Anticipate the needs of guests and build rapport
  • Respond to guest concerns and resolve them appropriately, escalating to management when necessary
  • Maintain accurate records of registration and payment information
  • Ensure compliance with health and quality standards
Qualifications
  • High School Diploma/GED required
  • Familiarity with hospitality industry standards
  • Knowledge of front desk operations and procedures
  • Proficient in English; knowledge of other languages is a plus
  • Ability to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations
  • Ability to demonstrate genuine care for customers and employees
  • Ability to work in a fast-paced environment

Create a job alert for this search

Guest Service Representative • Chula Vista, CA, US

Similar jobs

Bank Sales & Service Representative (Universal Banker)

First Citizens BankSan Diego, CA, United States
Full-time

OverviewAt First Citizens Bank, together we become better.We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work.The Sales ... Show more

 • Promoted

Guest Service Support Expert - Seasonal

Marriott Hotels & ResortsSan Diego, CA, United States
Full-time

Our jobs arent just about putting food on the table that our guests will enjoy until they ask for their bill.Instead, we want to build an experience that is memorable and unique with food and drink... Show more

 • Promoted

Customer Service Representative

FASTSIGNSSan Diego, CA, United States
Part-time

Part-Time Customer Service Specialist at FASTSIGNS South Bay San DiegoFASTSIGNS South Bay San Diego is hiring for a Part-Time Customer Service Specialist to join our team! At FASTSIGNS South Bay Sa... Show more

 • Promoted

GEICO Customer Service Representative

GeicoPoway, CA, United States
Full-time

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.Every day we honor our iconic brand by offering quality coverage to millions of customers and being the... Show more

 • Promoted

Customer Service RepresentativeSan Diego, CA

Garage Door MedicsSan Diego, CA, United States
Full-time

Customer Service RepresentativeCustomer Service Representative San Diego, CAPay:$20$25/hour (DOE)Want a job where you're valued, supported, and part of a growing team? Your next career move starts ... Show more

 • Promoted

Healthcare Customer Service Representative

LHHSan Diego, CA, United States
Full-time

Healthcare Customer Service Representative$24/HourLocation: San Diego, CaliforniaJob Type: Contract to hireLHH Recruitment Solutions is looking for a dedicated Healthcare Customer Service Represent... Show more

 • Promoted

Alterations Customer Service Representative

David's BridalLa Mesa, CA, United States
Part-time

Alterations Customer Service Representative (CSR)The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing t... Show more

 • Promoted

Guest Relations Manager

Hyatt Vacation OwnershipEscondido, CA, United States
Full-time

Pay Range:$70,300-$75,000 bonus eligible This is an exempt position and will be paid on a salaried basis in accordance with state and federal law.Driving is required for this position; screening wi... Show more

 • Promoted

Service Sales Representative

Sciens Building SolutionsPoway, CA, United States
Full-time

THE POSITION IN A NUTSHELLSciens Building Solutions is seeking a Service Sales Representative for our fire-life safety and security business.The Sales Representative's focus will be on new opportun... Show more

 • Promoted

Customer Service Representative III

Strategic Data SystemsSan Diego, CA, United States
Full-time

Customer Service RepresentativeNaval Air Station North Island - San Diego, CA 92135On-Site PositionCompensation:$24.Depending on Benefit Selection)24/7/365 FlexibilityDo you have strong customer se... Show more

 • Promoted

Guest Service Manager

TradeJobsWorkForceSan Diego, CA, United States
Full-time

ABOUT THE POSITION:-Responsible for handling guest check-ins and check-outs efficiently, informing guests of hotel's facilities at time of registration.Handle guest issues, complaints, and requests... Show more

 • Promoted

Service & Sales Representative (Route-Based)

Auto-Chlor SystemSan Diego, CA, United States
Full-time

Now Hiring: Service & Sales Representative (Route-Based) “ San Diego, CAAuto-Chlor System has been serving the commercial food service industry for over 85 years, and w... Show more

 • Promoted

Patient Service Representative

Spine & Sport Physical TherapySan Diego, CA, US
$18.00 hourly
Full-time

Physical Rehabilitation Network (PRN) and its Family of Brands is seeking to recruit & hire a Patient Services Representative.PRN brings together some of the most trusted PT brands across the West ... Show more

Bartender

TradeJobsWorkForce92197 San Diego, CA, US
Full-time

Bartender Job Duties: Provides a pleasant drinking experience to customers.Serves d... Show more

 • Promoted

Customer Service Representative (CSR)

San Diego MS TeamSan Diego, CA, United States
Full-time

San Diego MS Team is hiring a Customer Service Representative to support our business solutions campaign in San Diego.In this role, you'll engage business clients, present AT&T's advanced commu... Show more

 • Promoted

Customer Service Representative

Soapy Joe's Car WashSan Marcos, CA, United States
Full-time

Join the Soapy Joe's Team:Launch Your Career in Customer Service! Pay Rate:$19.Ready to Shine? Grow Your Future at Soapy Joe's! At Soapy Joe's, we do more than wash cars -- we create memorable expe... Show more

 • Promoted

Member Services Representative

Crunch FitnessChula Vista, CA, United States
Full-time

Member Service RepresentativeIf you've got main-character energy, we want you.Welcome to Crunch where the vibes are high and the judgment is low.If you want a job that's fun, fast, social, and full... Show more

 • Promoted

Guest Relations Specialist

Jamul CasinoJamul, CA, United States
Full-time

Answers all incoming calls and provides the highest level of service during all interactions, using proper greetings while demonstrating genuine interest to ensure guest satisfaction.Responds to gu... Show more

 • Promoted

Customer Service Representative

AirgasSan Diego, CA, United States
Full-time

Customer Service Representative (Open)Location:San Diego, CA - Filling industrialHow Will You Contribute and Grow?Airgas is Hiring for a Customer Service Representative in San Diego, CA!The Custome... Show more

 • Promoted

Customer Service Representative

Nebulon Dynamics LimitedSan Diego, CA, United States
Full-time +1

Customer Service RepresentativeSan Diego, California, United StatesJob Description:Remote Customer Service RepresentativeLocation:Remote (U.Residents Only) Compensation:Competitive Hourly Pay (Base... Show more