We’re unique. You should be, too.
We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.
The Care Coordinator is a highly visible customer service and patient-focused role. They work directly with the organization’s patient population and their families to authorize, schedule, and ensure completion of patient visits with specialty care. This includes working with insurance representatives and outside vendors, arranging transportation, communicating with physicians, clinicians and other medical personnel, and any other entities necessary for successful completion of approved referrals.ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
.Serve as primary point of contact for incoming and outgoing patient referrals. Triage referrals, gather necessary information, ensure timely processing and assignment to appropriate providers.
Facilitates communication, collaboration, and coordination of care. Coordinating appointments, referrals, transitions of care between primary care, specialists, hospitals, and other healthcare settings, ensuring seamless transitions and continuity of care.
Schedules patients utilizing coordinated provider list (CPL), makes all necessary arrangements related to the appointment, notify patients of appointment information: date, time, and location.
Uses web-based insurance platforms to generate referral authorizations.
Effectively communicates the physicians/clinicians needs or outstanding items to patients.
Follows all referrals through to completed appointment and obtains all documentation related to appointment, uploading into organization’s medical record system for physician review prior to PCP follow-up appointment.
Ensures any missed external appointments are rescheduled and communicated to the PCP.
Addresses referral-related phone calls from patients, providers, etc. Completes and addresses phone messages in a timely manner.
Provides extraordinary customer service to all internal and external customers.
Performs other related duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of medical terminology, CPT, HCPCS and ICD coding desired
An understanding of the company's patient population, including the complexities of Medicare programs
Exceptional organizational skills with the ability to effectively prioritize and complete tasks in a timely manner.
An understanding of the company's patient population, including the complexities of Medicare programs
Detail-oriented with the ability to multi-task.
Able to exercise proper phone etiquette.
Ability to navigate proficiently through computer software systems & use technology.
Ability to work well with patients, colleagues, physicians and other personnel in a professional manner.
Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software.
Spoken and written fluency in English; bilingual preferred.
EDUCATION AND EXPERIENCE CRITERIA:
High School diploma or equivalent required
A minimum of 1 year of referral experience in a healthcare setting required.
Experience with web-based insurance sites and obtaining referrals/authorizations for multiple payors preferred.
Experience with Web IVRs and obtaining referrals/authorizations for multiple payers strongly preferred
Healthcare experience within the Medicare Advantage population preferred.
Medical Assistant certification preferred
CPR for Healthcare Providers is preferred
PAY RANGE:
$16.5 - $23.56 HourlyEMPLOYEE BENEFITS
https://chenmed.makeityoursource.com/helpful-documents
We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-OnsitePatient Care Coordinator • Plantation, Florida, United States of America
The Dialysis Patient Care Technician PRN position is for our Memorial West Clinic, located at 601 N Flamingo Rd, Pembroke Pines, FL 33028.How you will change lives As a Patient Care Technician (PC... Show more
Bilingual (English/Spanish) preferred.Help patients stretch and exercise certain muscle groups.Read instructions from Physical Therapist.Work directly with Physical Therapist to assist patients.Kee... Show more
We're changing lives every day.For both our patients and our team members.Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with y... Show more
Community Program Coordinator, Community Health - Miami Dade County, FT, 9A-5:30P.Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 emplo... Show more
Bilingual Associate Patient Care CoordinatorOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.The work you do with our team will... Show more
We're changing lives every day.For both our patients and our team members.Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with y... Show more
With oversight and direction from the Program Director, GME Manager, and GME Director, the Program Coordinator is responsible for the operational and academic management of the accredited residency... Show more
Overview Position: Physical Therapist - Outpatient Location: 17796 SW 2 Street Pembroke Pines, FL 33029 Schedule: Full Time, Monday-Friday, Schedule TBD Compensation: $78,000-$90,000/year pendi... Show more
Location: Pembroke Pines, Florida.At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care.An unwavering commitment t... Show more
We're changing lives every day.For both our patients and our team members.Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with y... Show more
A-Line Staffing is now hiring a Case Management Coordinator in North Miami, FL.This position offers competitive pay, a remote work environment, and the opportunity to support members by coordinatin... Show more
The Client Service Coordinator (CSC) drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), e... Show more
We're changing lives every day.For both our patients and our team members.Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with y... Show more
The **Patient Coordinator** is responsible for performing a variety of customer service and patient care tasks to ensure a positive patient experience.Ensures documentation and patient records ar... Show more
Now is the time to join Dentists of Miami Gardens.You will have opportunities to learn new skills from our team of experienced professionals.If you're ready to take your career to the next level an... Show more
We're changing lives every day.For both our patients and our team members.Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with y... Show more
The Treatment Coordinator serves as a key member in the patient experience and flow.This position is responsible for explaining and ensuring the patient understands what treatment they need, the im... Show more
Location: Pembroke Pines, Florida.At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care.An unwavering commitment t... Show more
Location: Pembroke Pines, Florida.At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care.An unwavering commitment t... Show more
Responsible for screening self-pay patients at hospital bedside for eligibility in various governmental and non-governmental programs.Responsible for identifying all sources of potential payors inc... Show more
