Technology Officer

Job Title:

• Technology Officer we are seeking for a Technology officer for a nonprofit organization dedicated to combating all forms of human trafficking and empowering survivors through awareness, education, advocacy, and direct support.
• We work to raise awareness , provide expert-led training , and offer essential assistance to individuals and organizations committed to ending human trafficking.
• Our mission is to create sustainable, technology-driven solutions that address the complex challenges of trafficking while promoting survivor-centered support and social justice .
• Position Summary The Technology Officer plays a critical role in advancing the organization’s mission through the effective use of technology.
• This position will oversee the planning, implementation, and management of all digital systems, infrastructure, and tools that support programs, advocacy, and operations.
• The Technology Officer ensures that technology is leveraged ethically and efficiently to enhance awareness campaigns, data management, digital security, and organizational effectiveness.
• Key Responsibilities Strategic Technology Leadership Develop and execute a comprehensive technology strategy aligned with the organization’s mission and goals.
• Advise leadership on emerging technologies that can strengthen advocacy, training, and survivor support initiatives.
• Ensure technology supports both operational efficiency and ethical data use, particularly concerning survivor privacy and protection.
• Systems & Infrastructure Management Manage and maintain IT infrastructure, including cloud-based systems, communication tools, and databases.
• Oversee the development and maintenance of the organization’s website , digital learning platforms, and donor management systems.
• Implement tools that enhance collaboration among staff, volunteers, and partner organizations.
• Cybersecurity & Data Protection Develop and enforce data protection policies to ensure the confidentiality of survivor and partner information.
• Lead efforts to maintain secure systems and protect against cyber threats, following best practices in nonprofit data security.
• Conduct regular security audits and staff training on safe digital practices.
• Program & Digital Innovation Support Support awareness and training programs through technology-driven platforms (e.g., e-learning, webinars, mobile apps).
• Work with program teams to design digital tools for monitoring, evaluation, and impact measurement.
• Explore technology partnerships that expand the reach and sustainability of anti-trafficking efforts.
• Vendor & Budget Management Oversee technology-related vendors, contracts, and service providers.
• Manage the technology budget, ensuring cost-effectiveness and alignment with strategic priorities.
• Seek and evaluate potential grant-funded or pro bono technology partnerships .

Qualifications Education & Experience:

• Bachelor’s degree in Information Technology, Computer Science, Management Information Systems, or related field (Master’s preferred).
• Minimum of 5 years of experience managing technology or digital transformation in a nonprofit, advocacy, or mission-driven organization.
• Experience with website management, CRM systems (e.g., Salesforce, Bloomerang), cloud-based tools (Google Workspace, Microsoft 365), and cybersecurity.

Skills & Competencies:

• Strong understanding of data ethics , privacy , and technology for social good .
• Proven ability to translate technical concepts into accessible solutions for non-technical teams.
• Excellent project management, communication, and problem-solving skills.
• Passion for human rights , social justice , and survivor-centered approaches.
• Ability to work collaboratively across diverse teams and cultural contexts.
• Preferred Qualifications Experience in technology for humanitarian, social justice, or anti-trafficking programs.
• Familiarity with digital advocacy, learning management systems, or open data initiatives.
• Understanding of trauma-informed principles when designing or managing technology that serves survivors.
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