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Phone Operator
Phone OperatoreTeam Inc • Springfield, Massachusetts, United States
Phone Operator

Phone Operator

eTeam Inc • Springfield, Massachusetts, United States
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Pay Rate: $19 - $20/Hour


Duties: Job Responsibilities:

  • Operate communication systems, such as telephone and switchboard Answer incoming calls, greeting callers, providing information, transferring calls and/or taking messages as necessary Route emergency calls appropriately Relay and route written and verbal messages Contact security staff members when necessary
  • Operate communication systems, such as telephone and switchboard Answer incoming calls, greeting callers, providing information, transferring calls and/or taking messages as necessary Route emergency calls appropriately Relay and route written and verbal messages Contact security staff members when necessary

Role Characteristics:

  • Possess strong written and oral communication skills
  • Exhibits exceptional Customer Service skills
  • Applies basic production, operational, administrative skills in procedures, techniques and/or equipment
  • Follows written or verbal instructions or procedures
  • Can apply knowledge to handle routine problems but often seeks guidance with unfamiliar situations
  • Routinely performs work of limited scope and authority to make decisions that instructions and procedures will allow

Keywords:


Education: High School Diploma

Required Skills:

  • COMMUNICATION SYSTEMS
  • CUSTOMER SERVICE
  • CUSTOMER SERVICE ORIENTED
  • EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS INCOMING
  • Additional Skills: RETAIL SALES
  • SWITCHBOARD
  • TELEPHONE

Minimum Degree Required:


Completed High School (Diploma or GED)

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Phone Operator • Springfield, Massachusetts, United States

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