Return to Work Assistant

Charles Taylor is a highly successful global provider of professional services to the insurance industry. We are seeking an enthusiastic Return to Work Assistant to join our team in Cincinnati, OH. The role follows a hybrid model, with in-office work expected on designated days.

Job Summary

This role will provide assistance to our Return to Work Account Executives finding temporary job placements for injured workers at nonprofit facilities.

Responsibilities

• Assigning and entering referrals, including contact information and restrictions
• Research and identify nonprofit organizations to place injured employees for volunteer work
• Ensure telephonic case manager coverage for initial meeting nonprofit appointments by creating Outlook meeting invites
• Perform reminder calls to injured workers for upcoming scheduled meetings
• Conduct weekly contact with injured employees participating in virtual placements
• Conduct bi-weekly contact with injured employees and nonprofit management for those participating in offsite placements
• Document/Index all injured employees and nonprofit management correspondence
• Management and maintenance of electronic timekeeping system and reporting
• Update MDOS trackers including the referral, meeting and virtual trackers
• Manage mailings including return labels, offer letters, etc.
• Assist with supply ordering and tracking
• Other duties as assigned

Responsibilities

• Proficiency with Microsoft Office applications
• Organized with attention to detail
• Excellent written and verbal communication skills
• Positive attitude and team player mentality
• Must be passionate and have a sense of urgency

Charles Taylor offers a competitive salary commensurate with experience and excellent benefits including medical, dental, vision, life insurance and 401(K) with match. If you are seeking a career where you can achieve great things for great clients in a supportive and collaborative environment, then we may be the place for you.

Values

At Charles Taylor, our values define our identity, principles and conduct. This person will demonstrate and champion Charles Taylor Values by ensuring Agility, Integrity, Care, Accountability and Collaboration.