Description:
This is a leadership role with TCS ESU (TSS) and involves highly satisfying work in the field of proactive value creation and problem solving for stakeholders involved.Experience across industry verticals, especially Technology/Hi Tech, Software, Professional Services, MFG & with the flexibility & initiative to take up other industry domains,13+ years of experience in Design and architect end-to-end solutions leveraging ServiceNow platform capabilities.Industry Specific Consulting and Advisory working with Customers identifying and solving business problems,Multiple transformation program experience in one or more of the following industries: Technology/Hi Tech, Software, Professional Services, MFG with in-depth understanding of Industry domain and Trends,Excellent articulation skills and ability to pitch to CXOs on Innovation and Thought Leadership,Experience in working with team based in multiple time zones,ServiceNow Certified Technical Architect (CTA) is preferred.Proven expertise in designing and implementing complex ServiceNow solutions including custom applications and Integrations.Strong understanding of JavaScript, HTML, CSS, and ServiceNow scripting language.Strong Problem-solving and communication skills. Ability to manage diverse team and project stake holders (Customer & TCS management, ServiceNow).Experience in working with team based in multiple time zones.Leadership abilities to inspire and guide team.Innovation MindsetQualifications: Industry led Advisory & Transformation Experience,Certified Technical Architect (CTA) - ServiceNow7+ years of ServiceNow ecosystem experience,At least 1 industry domain experience (Technology/Hi Tech, Software, Professional Services, MFG),Ability to manage CXOs and customer stakeholdersNICE TO HAVECertified Application Developer (CAD)Certification Implementation Specialist (CIS) in one or more areas#LI-MG2Solution Architect • NYC, NY
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