Talent.com
Pilot Company
Lead Guest Services Team MemberPilot Company • Springfield, MO, us
No longer accepting applications
Lead Guest Services Team Member

Lead Guest Services Team Member

Pilot Company • Springfield, MO, us
30+ days ago
Salary
$15.00 hourly
Job type
  • Full-time
Job description

Company Description


Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.


Job Description


The purpose of this job is to process merchandise and fuel transactions. Essential Functions include:

  • Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions
  • Complete end-of-shift reports and close out procedures
  • Follow company and local guidelines with regards to the sale of any restricted merchandise items (i.e., alcohol, tobacco)
  • Maintain an organized and clean work area
  • Use suggested selling methods to promote and sell products
  • Ensure quality service is delivered to every guest
  • Handle guest complaints and issues by following company processes and guidelines; resolve team member conflict; and communicate issues to management
  • Determine break schedules and team member placement during shift
  • Assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making coffee, etc.
  • Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level
  • Ensure all activities are in compliance with rules, regulations, policies, and procedures
  • Complete other duties as assigned

Pay Rates Starting between: $15.00 - $18.75 / hour


Qualifications



Additional Information


  • Fuel Discount
  • Nation-wide Medical Plan/Dental/Vision
  • 401(k)
  • Flexible Spending Accounts
  • Adoption Assistance
  • Tuition Reimbursement
  • Flexible Schedule
  • Weekly Pay

Create a job alert for this search

Lead Guest Services Team Member • Springfield, MO, us

Similar jobs

Retail Service Team Member

MichaelsSpringfield, MO, United States
Full-time +1

Deliver friendly customer service, help customers shop our store, and find what they're looking for.Ensure all customers receive a fast and friendly checkout experience.Complete truck unloading and... Show more

 • Promoted

Night Shift Team Leader

Schlotzsky'sSpringfield, MO, United States
Full-time

Schlotzsky's is hiring for Team Leader!.As a Team Leader you will be responsible for learning both kitchen and cashier job responsibilities, then assisting those departments to keep the shift runni... Show more

 • Promoted

Shift Leader

Insomnia CookiesSpringfield, MO, United States
Part-time

As a Shift Leader at our Downtown Springfield store located at 401 S Kimbrough Ave, Springfield MO 65806, you are the captain of our bakery day or night! You understand what it takes to "Own the Ni... Show more

 • Promoted

Registered Operations Leader - Ameriprise Financial Advisors - Overland Park, KS

Ameriprise FinancialSpringfield, MO, United States
Full-time

Do you have leadership experience and want to advance your career with an industry-leading firm? If so, we want you to join our team as a Registered Operations Leader! Ameriprise Financial is Ameri... Show more

 • Promoted

Crew Member

Long John Silver'sSpringfield, MO, US
Full-time

At Long John Silver’s, you can chart your own course! Earn some cash while you prepare and cook great-tasting fish, chicken, shrimp, and more.Or maybe you'd prefer to be the face that greets and se... Show more

Customer Service Representative - State Farm Agent Team Member

Dustin Kirkman - State Farm AgentOzark, MO, United States
Full-time

Customer Service Representative In-Office.Dustin Kirkman State Farm is seeking an upbeat, positive, and fully licensed Customer Service Representative to join our in-office team in Ozark, Missouri... Show more

 • Promoted

Service Team

Panda Restaurant GroupRepublic, MO, US
Full-time

Join us as a Service Team Associate.We’re looking for friendly team players to create a warm environment for our guests and provide great service for our guests.Thrive in a safe and supportive work... Show more

Traveling Team Member

Rubber Trap Specialists, LLCSpringfield, MO, United States
Part-time

We travel nationwide 1-2 weeks at a time by truck with 3-4 person crews to remove the projectiles from indoor shooting ranges.MUST HAVE GREAT ATTITUDE FOR TRAVELING !! Gone 5-6 months of the year.P... Show more

 • Promoted

Client Solutions Manager

Slice Merchant ServicesBolivar, MO, US
Full-time

Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience.Slice Merchant Services offers innovative payment processing solutions... Show more

 • Promoted

Guest Service Supervisor

Drury HotelsSpringfield, MO, United States
Full-time

Getting a job is just the beginning.Finding a place where you belong is what truly matters.Who you are and what you do makes a difference at Drury Hotels.There's a place for you here today and tomo... Show more

 • Promoted

Client Services Advisor (Destinations)

Travel with LaniSpringfield, MO, United States
Full-time

Client Services Advisor (Destinations).Springfield, Missouri, United States Or refer someone Job Openings.About the Job Client Services Advisor (Destinations).We are hiring Client Services Advisors... Show more

 • Promoted

Multi-Unit Team Leader

H&R BlockSpringfield, MO, United States
Full-time +1

Our CompanyAt H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.W... Show more

 • Promoted

Night Service Rep Part

Extended StaySpringfield, MO, United States
Full-time

Extended Stay - - Responsibilities:Attend to guests upon call notification from outside service agent for check-ins, emergency maintenance issues, guest noise complaints, and safety and security si... Show more

 • Promoted

Restaurant Delivery - Sign Up in Minutes

DoorDashNixa, MO, United States

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a var... Show more

 • Promoted

Host

Red Robin International, Inc.Springfield, MO, United States
Full-time

Red Robin isn't your typical burger restaurant.We're a team filled with unbridled energy, magnetic personalities, and a passion for having fun! Host: You will be responsible for providing a great... Show more

 • Promoted

JOIN THE TEAM!

Braum's Ice Cream and Dairy StoresSpringfield, MO, United States
Full-time

If you are a positive, energetic person looking for a career that offers an excellent compensation package and the chance for advancement, Braum's is the place for you! Position: Shift Supervisor M... Show more

 • Promoted

Complete Online Surveys For Cash (Up to $25/per)

Earn HausBolivar, MO, US
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Outside Sales Representative

Platinum Supplemental Insurance, Inc.Bolivar, MO, US
Full-time

Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac... Show more