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Motion Recruitment
Customer Service RepresentativeMotion Recruitment • Poway, California, United States
Customer Service Representative

Customer Service Representative

Motion Recruitment • Poway, California, United States
26 days ago
Job type
  • Full-time
Job description

Seeking a Customer Service Representative for a contract to hire opportunity on site in Poway.

Contract Duration: 3 months +

Required Skills & Experience
  • Excellent communication and customer service skills are a must. Experience in distribution or manufacturing preferred.
  • Ability to multitask, prioritize and work under pressure while ensuring that departmental metrics and industrial standards are maintained.
  • Sound understanding of Microsoft Office applications, including Word, Excel, and Outlook. Ability to multitask within Microsoft Windows.
  • GED or high school diploma


What You Will Be Doing

Daily Responsibilities
  • Manage a high volume of emails and incoming calls from customers, ensuring that inquiries are responded to promptly, accurately, and professionally.
  • Respond to customer inquiries regarding products, provide quotes and handle order entry.
  • Place orders and provide order acknowledgements to customers in an efficient and effective manner, while ensuring sales targets are met
  • Work with third-party vendors to ensure that orders are processed and delivered on time, while meeting company standards.
  • Start process for returns and exchanges, ensuring that the customer's needs are met, while maintaining standards and departmental metrics.
  • Build and maintain lasting customer relationships by providing excellent customer care and driving repeat business.
  • Coordinate with production team on the manufacturing floor to ensure customer deadlines are met.





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Customer Service Representative • Poway, California, United States

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