Talent.com
Cutter Aviation
CUSTOMER SERVICE REPRESENTATIVE - FTCutter Aviation • Phoenix, AZ
CUSTOMER SERVICE REPRESENTATIVE - FT

CUSTOMER SERVICE REPRESENTATIVE - FT

Cutter Aviation • Phoenix, AZ
30+ days ago
Job type
  • Full-time
Job description

Apply Job Type Full-time Description

Summary

Cutter Aviation is currently searching for energetic and knowledgeable customer service professionals. The Customer Service Representative (CSR) will function as the primary face of Cutter Aviation and must be an exceptional relationship builder with the drive to provide world-class customer service. The CSR is effectively the Company’s store-front at the facility. He/she is the internal representative of our company, to our aircraft owners, operators, business partners, and to the business aviation community.

Key Duties

Actively uses the following to meet customer needs:

  • Catering to customers; confer with customers by telephone or in person in order to provide information about products and services.
  • Reservation process; keep records of customer interactions and transactions. Record details of inquiries.
  • Determine charges for services requested, collect payments, or arrange for billing.
  • Acknowledge customer dissatisfaction and resolve complaints.
  • Refer unresolved customer grievances to designated departments.
  • Complete contract forms, prepare change of address records, and issue service discontinuance orders, using computers.
  • Check and verify correct orders i.e. fuel and catering, are placed & dispatched to Line Service Technicians. Solicit sale of new or additional services or products.
  • Ensure proper FAA and TSA rules and regulations are followed. Perform airfield management activities, which may include escorting passengers and or crew member’s airfield via different traveling modes i.e. walking or driving of company vehicle.
  • Driving of passengers and or crew members on and off airfield to designation i.e. hotel, main airport, aircraft etc.
  • Monitor the arrival, parking, refueling, loading, and departure of all aircraft.
  • Maintain air-to-ground and point-to-point radio contact with aircraft. Direct activities related to dispatching, routing, and tracking transportation vehicles such as aircraft.
  • Other duties and responsibilities as assigned.

Requirements

Requirements and Skills

  • 1-3 years of Customer Service Experience.
  • Must have computer skills. Ability to use radio communication, phonetic alphabet and military time.
  • Strong interpersonal and communication skills.
  • Excellent Organizational and Customer Service skills with a sincere desire to assist customers.
  • Have professional appearance and mannerisms.
  • Must be able to multitask.

What to Expect:

  • Applicants selected for employment will be required to pass a pre-employment drug screening, MVD and background check.

Salary Description $20/hr

Create a job alert for this search

CUSTOMER SERVICE REPRESENTATIVE - FT • Phoenix, AZ

Similar jobs

Customer Service Representative

U-HaulLaveen, AZ, United States
Full-time

Location:4330 W Southern Ave, Laveen, Arizona 85339 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position ... Show more

 • Promoted

Customer Service Representative

Chadwell SupplyPhoenix, AZ, United States
Full-time

Join Our Growing FamilySmart, innovative, and hard-working? Perfect! We are growing and need the right people with the right mindset.Join our family and find a home where you will enjoy working wit... Show more

 • Promoted

Customer Service Representative-Bilingual a plus

Cash 1Phoenix, AZ, United States
Full-time +1

Are you a bilingual (Spanish-English) customer service superstar with a competitive spirit and a knack for staying cool under pressure? Look no further than CASH 1 - a fast-growing loan company tha... Show more

 • Promoted

Customer Service Representative Rock Stars/MSR

First Credit UnionChandler, AZ, United States
Full-time

CUSTOMER SERVICE REPRESENTATIVE ROCK STARS AZ CENTRAL TOP COMPANIES TO WORK FOR IN ARIZONA 2025! Do you have a passion for helping others? Do you enjoy making a difference? Do you want to work with... Show more

 • Promoted

Mortgage Servicing Customer Service Representative

LHHPhoenix, AZ, United States
Full-time

Mortgage Servicing Customer Service RepresentativeLHH Recruitment is working with a mortgage servicing company in East Phoenix.This organization is in search of a customer service and client servic... Show more

 • Promoted

Showroom Customer Service Representative

FergusonScottsdale, AZ, United States
Full-time

Showroom Customer Service RepresentativeSince 1953, Ferguson has been a source of quality supplies for a variety of industries.Together We Build Better infrastructure, better homes and better busin... Show more

 • Promoted

Customer Service & Sales Representative

Rustman AgencyCarefree, Arizona, United States
Full-time

Are you a people-person who thrives on turning conversations into connections—and connections into sales? As a Customer Service and Sales Representative, you’ll be at the heart of our client experi... Show more

Customer Service Representative - Tempe, AZ

GraingerTempe, AZ, United States
Full-time

Customer Service Representative “ Tempe, AZScroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Ap... Show more

 • Promoted

Customer Service Representative

OfficeTeamPhoenix, AZ, United States
Full-time

OfficeTeam - JobID:00200-0013399356-usen Office Team by Robert Half leverages its strong relationships with hiring managers across the globe to not only help you find work, but also coach you throu... Show more

 • Promoted

Member Services Representative

Virgin PulseTempe, AZ, United States
Full-time

Member Services RepresentativeReady to be the voice that connects members to better health?We're seeking a customer service professional who can provide attentive service that truly makes a differe... Show more

 • Promoted

Customer Service Representative

Zeiders EnterprisePhoenix, AZ, United States
Full-time

Customer Service RepresentativeThis position is fully remote, but candidate must reside within 50 miles of a Veterans Affairs Medical Center (VAMC).Zeiders is an industry leader in military and fam... Show more

 • Promoted

Customer Service Representative

Destination Pet, LLCPhoenix, AZ, United States
Part-time

Customer Service Representative at Deer Creek Animal HospitalWelcome to Destination Pet.We are One Packa united team working together to elevate the love and lives of pet families.Our pet-obsessed ... Show more

 • Promoted

Customer Service Representative

Gila River Business EnterprisesBapchule, AZ, United States
Part-time

LOCATION:2577 Casa Blanca Rd, Bapchule, AZ 85121 COMPENSATION:Starting at $15.DOE HOURS OF WORK:Part-Time, Hourly FLSA STATUS:Non-Exempt SUPERVISORY:No REPORTS TO:Store Manager Position Summary:Thi... Show more

 • Promoted

Customer Service Representative

Pyramid ConsultingScottsdale, AZ, United States
Full-time

Customer Service RepresentativeImmediate need for a talented Customer Service Representative with experience in the Insurance Industry.This is a 07months contract opportunity with long-term potenti... Show more

 • Promoted

Client Service Representative Phoenix, AZ

Howard AirPhoenix, AZ, United States
Full-time

Client Service RepresentativeWe are seeking a friendly, detail-oriented, and customer-focused individual to join our team as a Client Service Representative.In this role, you will serve as the firs... Show more

 • Promoted

Customer Service Representative - Phoenix, AZ

Oak St. HealthPhoenix, AZ, United States
Full-time +1

Aetna One AdvocateWe're building a world of health around every individual shaping a more connected, convenient and compassionate health experience.At CVS Health, you'll be surrounded by passionate... Show more

 • Promoted

Customer Service Representative

Mattamy HomesScottsdale, AZ, United States
Full-time +1

Title:Warranty Service Technician (Customer Service) Location:Phoenix, AZ Employment Type:Full-Time / Permanent / Onsite Who we are Mattamy Homes is the largest privately owned homebuilder in North... Show more

 • Promoted

Customer Service Representative I

TrulitePhoenix, AZ, United States
Full-time

Customer Service Representative IWhat Brought You HereTotal compensation pay range $18.Quarterly safety bonus opportunitiesQuarterly production bonus opportunitiesShift Days and Hours Monday Friday... Show more

 • Promoted

Customer Service Representative (Bilingual)

Community Choice Financial, Inc.Phoenix, AZ, United States
Full-time

Customer Service RepresentativeAs a Customer Service Representative, you'll build connections and offer a wide range of products and services to our diverse customer base.Our customers are on the g... Show more

 • Promoted

Customer Service Representative I (Remote AZ)

First Citizens BancSharesPhoenix, AZ, United States
Remote
Full-time

Customer Service RepresentativeThis is a remote role that may only be hired in the following location:AZ.We are looking for candidates who are within a drivable distance to our Phoenix, AZ office.F... Show more