Admissions Counselor (Non-Exempt)

POSITION: Admissions Counselor (Non-Exempt)

HSU JOB FAMILY CLASSIFICATION: Student Services Professional I or II

DEPARTMENT: Admissions

SUPERVISOR TITLE: Director of Admissions

FLSA STATUS: Non-Exempt

EXEMPTION: N/A

LOCATION: HSU Campus, Abilene, TX

TARGET HIRE DATE: As Soon As Possible

HSU CHRISTIAN STANDARD REQUIREMENT FOR EMPLOYMENT –Candidate mustprofess a Christian Faith, maintain membership in a local congregation, and respect the values and distinctives central to the historically Baptist values of HSU as reflected in the University’s Statement of Faith.

CONTACT INFORMATION: Human Resources 325-670-1259 or

SUMMARY/SCOPE:

The Admissions Counselor is a professional admission officer who provides autonomous support and preservation of the HSU admissions and recruiting process in accordance with the mission and image of the University.

HSU JOB FAMILY CLASSIFICATION INCLUDES THE FOLLOWING:

ESSENTIAL DUTIES AND RESPONSIBILITIES: These examples do not include all possible tasks & do not limit the assignment of related tasks.

Recruiting, Admission Counseling, Financial Aid Counseling, strategically manage designated geographic territory.

Recruiting

Travel extensively throughout a primary recruiting market to seek, select, and convert prospective students to HSU to actual enrolled students.

Travel extensively throughout Texas conducting and/or hosting high school fairs, church visits, fellowships, alumni association meetings, send-off parties, and other conversion activities. The possibilities are endless and are not limited to these listed. Creativity and independency are a must.

Counsel prospective students and their parents to inform them of admission requirements, financial assistance programs and processes, scholarship eligibility, student life, and other aspects of HSU.

Able to foster and maintain professional relationships with prospective students and their families.

Able to communicate effectively both in person and in written format. Presentations to groups and individuals required.

Administrative

Provide weekly, quarterly and annual territory reports to Director of Admissions.

Assists with daily campus visits as well as seasonal activities, projects and/or events.

When necessary, assist with daily campus tours for prospective students and families.

Weekend and night work occasionally required.

Additional departmental administrative duties may be assigned.

General

Must be able to work with multiple constituents in a manner congruent with the image and mission of the University. Constituents include but not limited to: prospective students, current students, alumni, trustees, other college/university personnel, and various internal personnel.

Must be able to work on multiple software platforms to include Microsoft Office suite Slate CRM. Knowledge of the Internet and Social Media platforms required. HSU is an Ellucian/Colleague database school.

Adheres to guidelines in the University Personnel and Safety Handbooks and departmental policies.

Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES:

There are no supervisory responsibilities for this position.

COMPETENCIES: This is your opportunity to demonstrate how your education and/or experience in your current or previous job relates to each function of this position.

Interview decisions are partially based on this information.

On a separate sheet of paper, write a paragraph for each competency listed below describing your background and qualifications in each area.

To perform the job successfully, an individual should demonstrate the following competencies.

Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.

Communication - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.

Leadership - Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others.

Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.

Sales Skills - Achieves sales goals; overcomes objections with persuasion and persistence; initiates new contacts; maintains customer satisfaction; maintains records and promptly submits information.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

KNOWLEDGE, SKILLS, & ABILITIES (Language, Mathematical, Reasoning and Computer Skills):

LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

COMPUTER SKILLS: To perform this job successfully, an individual should have knowledge of all Microsoft Office Software (Excel, Word, Outlook) and Slate, our Customer Relationship Management system. Knowledge of the internet, instant message/texting and social media required. HSU is an Ellucian/Colleague database school, prior knowledge is a plus but is not a requirement.

EDUCATION/EXPERIENCE:

Bachelor's degree required; preference will be given to applicants who have a degree from Hardin-Simmons University.

1-2 years of customer service or sales experience preferred.

Ability to proficiently speak Spanish as a first or second language is preferred.

CERTIFICATES, LICENSES, REGISTRATIONS:

None are required for this position at this time.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand, walk, sit and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl.

The employee must occasionally lift and/or move up to 25 pounds.

The job is active in nature in that the position requires giving frequent tours of the campus to prospective students and their families and/or other campus visitors.

This job also requires the ability to sit or stand for long periods while performing office and phone/computer operations and/or while driving due to extensive travel.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions.

The noise level in the work environment is usually quiet.