Assistant General Manager

Company
Profile:

At
CAVA, we make it
deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four
thousand years. We prioritize authenticity, curiosity and
the pursuit of excellence
in everything we do. We are working towards something big, together.

We foster a culture built on five
core values:

• Generosity First, Always: We lead with
  kindness. Our best work happens when we act in service of others.
• Constant
  Curiosity: We are eager
  to learn, grow, and explore beyond the obvious.
• Act with
  Agility: We welcome
  change; it’s the only constant. We embrace, adjust, adapt.
• Passion for
  Positivity: We greet each
  day with warmth and possibility.
• Collective
  Ambition: We have high
  aspirations that are achieved when we work together with a shared purpose.

Assistant General Manager:

In the role of Assistant General Manager (“AGM”), you will be
responsible for bringing our mission, values, and competencies to life for our
guests and Team Members in our restaurants. You will partner with the General
Manager and Area Leader in the establishment of store action plans, financial
metric results, and the development of hourly Team Members in the restaurant.
You will be responsible for supporting the General Manager in the overall
restaurant operations at an exceptional level including but not limited to
schedules, forecasting, labor management and inventory. As an AGM, you will be
expected to learn and master competency-based leadership and operational
skills.

What You’ll Do:

• Assist
  the General
  Manager in managing daily restaurant operations, including opening and closing
  procedures.


• Ensure
  adherence
  to CAVA’s
  standards for food quality, service, and cleanliness.


• Oversee
  inventory management, supply ordering, and cost control to maintain
  profitability.


• Supervise
  and support Team Members with training, coaching, and
  performance feedback.


• Support
  the General Manager with scheduling and staffing.


• Assist
  with addressing Team Member issues and conflicts to maintain
  a positive work environment.


• Enhance
  the guest experience by upholding high service standards and promptly
  addressing customer concerns.


• Implement
  strategies to help with boosting customer satisfaction and loyalty.


• Lead
  by example in customer service and encourage the team to follow suit.


• Support
  with managing financial aspects including tracking sales, cash handling,
  and adhering to budget guidelines.


• Assist
  with preparing financial reports, analyze performance metrics, and
  identify areas for improvement.


• Assist
  with ensuring accurate financial record-keeping and compliance with cash
  handling procedures.



• Assist
  with overseeing food safety practices and ensure team training on proper
  procedures.


• Assist
  with administrative tasks such as inventory management and maintaining
  operational records.


• Support
  the General Manager in report preparation and action plan implementation.


• Participate
  in special projects and initiatives to drive restaurant success and
  support the General Manager as needed.


• Assist
  with any additional duties as assigned by the General Manager or higher
  management.

The Qualifications:

• 1- 2 years of experience in a supervisory or management role
  within the restaurant or hospitality industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proven track record of delivering exceptional customer service.
• Adapt to changing circumstances and develop solutions to enhance
  restaurant performance.
• Ability to manage financial aspects, including budgeting and
  cost control.
• Knowledge of legal, health, safety, and sanitation regulations.
• Ability to adapt to a fast-paced environment and solve problems
  effectively.
• Willing to work flexibly (including at night and on weekends) and to travel as needed
• Consistently exhibits a generous and friendly demeanor when
  engaging with guests.
• Completes tasks and projects within established timelines.
• Promotes and upholds a culture of inclusivity and respect within
  the team.
• Actively seeks and incorporates feedback from team members to
  improve performance and operations.
• Applies effective decision-making skills to guide the team
  towards achieving success.
• Remains open to and actively explores new ideas to drive
  business success.
• Demonstrates emotional stability and resilience in high-stress
  situations.

Physical
Requirements:

• The ability to regularly work overtime
• Must be able to bend and reach overhead often
• Must possess dexterity to handle tongs, pots/pans, and other equipment
• Must be comfortable working in temperatures ranging from hot to cold
• Must be comfortable working near open flames
• May be required to work in tight spaces
• Must maintain near constant communication with multiple people
• Close vision, distance vision, and peripheral vision are required
• Must be able to sit, squat and kneel occasionally
• Must be able to work in a constant state of alertness and safe manner
• May be required to occasionally work in outdoor weather conditions
• May stand for long periods of time and lift up to 50 pounds

• We’ve got you covered. Here
  are just some of the benefits available to CAVA team members:
• Early Wage Access*
• Health, Dental, Vision, Telemedicine, Pet Insurance plus
  more!*
• 401k enrollment with CAVA contribution*
• Paid sick leave, parental leave, and community service leave*
• FREE CAVA Meal for every shift worked
• The opportunity to be on the ground floor of a rapidly growing
  brand

*indicates eligible
qualifying positions

This
job description is not intended to be a comprehensive list of all the duties
and responsibilities of the position, and such duties and responsibilities may
change without notice.

As an equal opportunity employer, CAVA considers
applicants for all positions without regard to race, color, sex, religion,
national origin, disability, age, marital status, sexual orientation, familial
status, genetic information or any other characteristic or protected classes as
defined by federal, state, or local law.

CAVA
– joining “a culture, not a concept”