Vice President, HR Operations

POSITION SCOPE AND ORGANIZATIONAL IMPACT

Moss' Vice President, HR Operations, is a senior HR leader responsible for designing and leading a centralized HR Operations function that delivers accuracy, efficiency, and care at scale. This leader will oversee HRIS, HR PMO, HR Administration, Team Member Care, and, as the function matures, Total Rewards. This role blends strategic foresight with operational excellence, ensuring that HR processes are streamlined, data-driven, and anchored in Moss values. The VP will partner closely with the CHRO, HR Pods, Solar HR, and business leaders to create an HR experience that is fast, reliable, and people centered.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Define and execute the HR Operations vision in alignment with CHRO priorities and Moss’s values. Act as a trusted advisor to the CHRO and senior leadership on HR systems, processes, compliance, and operations. Ensure HR Operations is a cultural investment, not just a structural one—strengthening Moss’s reputation as a Great Place to Work
• Own HRIS strategy, roadmap, optimization, and integrations (Workday strongly preferred). Ensure data governance, process automation, and self-service capabilities. Deliver analytics and dashboards that drive better decisions on talent, workforce, and rewards
• Lead the HR PMO to manage cross-functional initiatives with discipline, transparency, and impact. Oversee HR projects such as annual cycles, system upgrades, and policy rollouts. Build organizational capability in project management and change adoption
• Oversee employee records, compliance documentation, employment verification, and vendor invoicing. Lead leave administration, onboarding/offboarding, and policy administration. Ensure Team Member Care provides responsive, empathetic support, reflecting Moss’s value of honoring relationships
• Design and oversee compensation and benefits programs that are fair, competitive, and compliant. Manage annual merit, bonus, and incentive cycles in partnership with HR Pods. Oversee benefits strategy and vendor partnerships, balancing cost-effectiveness with employee well-being
• Ensure all HR processes, from payroll interfaces to benefits administration, are compliant, auditable, and risk mitigated. Partner with Legal, Finance, and Payroll to uphold governance and data privacy standards
• Operational Excellence - HRIS uptime >99%, <1% critical data errors. Ensure employee satisfaction with HR Care, benefits, and onboarding (survey-driven). Drive reduction in manual processes through automation (hours saved / FTE equivalent)
• Enable strategic HR partnership by freeing HR Pods and Solar HR teams to focus on strategy and business alignment
• Ensure full compliance with audits, regulations, and internal controls, maintaining 100% adherence to risk and governance standards
• Occasional travel (<15%) to regional offices or vendor sites
• Perform other duties as assigned

EDUCATION AND WORK EXPERIENCE

• Bachelor’s degree in HR, Business, Information Systems, or related field
• 10+ years of progressive HR experience; 5+ in HR Operations leadership
• Proven ownership of HRIS strategy and governance (Workday experience highly preferred)
• Experience in compensation, benefits, and vendor management
• Strong project/program management track record
• Exceptional communicator and stakeholder manager
• Master’s degree (MBA, MSHRM) or advanced technical/business degree
• Industry experience in construction, renewable energy, or multi-site enterprises
• Certifications: PMP, SHRM-SCP/SPHR, CCP, or equivalent
• Technical familiarity with HRIS platforms and analytics tools (Power BI, Tableau, SQL)
• Strategic & Operational Balance – Sees the big picture while ensuring flawless execution
• Data-Driven Storyteller – Turns insights into clear, actionable recommendations
• Culture Carrier – Models Moss’s values of honoring relationships, entrepreneurial spirit, and contagious energy
• Change Agent – Drives transformation with empathy, clarity, and adoption
• Team Builder – Develops a high-performing team rooted in trust, care, and excellence