Location: Hybrid — 8 days per month in office; see posting for approved locations.
About the Role
Wolters Kluwer Health is seeking an experienced Lead Technology Project & Program Manager to lead complex business transformation initiatives focused on Salesforce CRM, Salesforce CPQ, lead-to-order processes, systems integration, middleware modernization, and enterprise data migration. This role is responsible for end-to-end program delivery, including planning, execution, governance, risks, dependencies, budgets, executive communications, change management, and successful adoption of new systems and processes across multiple business units.
This is a high-impact role for someone who can partner with senior leaders, technology teams, business stakeholders, vendors, and implementation partners to drive strategic enterprise initiatives that transform business systems and processes at a leading healthcare technology organization.
Candidate Fit Statement
This role is primarily focused on Salesforce CRM, Salesforce CPQ, lead-to-order/order-to-cash processes, integrations, middleware modernization, data migration, and enterprise business systems transformation. Candidates with only general IT project management, infrastructure management, product management, PMO administration, or non-technical transformation experience may not be the strongest fit unless they can demonstrate direct experience leading Salesforce/CRM/CPQ and related business systems implementation programs.
Key Responsibilities
Required Qualifications
Education
Bachelor’s degree required; MBA or equivalent understanding of business process and financial concepts preferred
Experience
Preferred Qualifications
Travel: 5–10%
Lead Technology Project & Program Manager • PA, Philadelphia, USA
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