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Opera Cloud Business Analyst - RemoteGandiva Insights • Highland Park, IL, United States
Opera Cloud Business Analyst - Remote

Opera Cloud Business Analyst - Remote

Gandiva Insights • Highland Park, IL, United States
30+ days ago
Job type
  • Full-time
  • Remote
Job description
Title - Opera Cloud Hotel Operations Analyst Support / Opera Cloud Business AnalystRemoteGreen Card, Citizens - Only6 monthsCentral Time Zone / Chicago, IL2 openingsMUST HAVE :Opera Cloud Administration back must haveMust have Hotel Operations exp.working in a ticketing system ServiceNowNeed to put promotions in Opera Cloud / Will help hotels with Oracle Tickets related to Opera.The PMS Support Specialist provides expert-level operational and functional support of Opera Cloud PMS across Hyatt hotels worldwide.This role is part of Hyatt's Property Management Suite (PMS) Support Team, which functions as the Level 3 Application Support Team.They will be advocates for our hotels to ensure global standards are maintained in system configuration and usage, supporting hotel and internal stakeholders, and coordinating directly with Oracle (Opera) support as needed.In addition, the role will provide support for Hyatt's in-house application, Colleague Advantage, and assist with incident management, documentation, and training related to PMS operations.This is a remote position, with potential for limited travel (up to 4 weeks per year) for workshops, meetings, or on-site hotelLinkedin and two references - Mandate.
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Opera Cloud Business Analyst - Remote • Highland Park, IL, United States

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