RealPage Systems Support Specialist Remote

The OpportunityDescriptionAre you someone who thrives in a fast-paced, ever-evolvingenvironment? Do you have a knack for problem-solving, training others, andoptimizing processes?If YES, we encourage you to apply! Join Wingate ManagementCompany, an award-winning leader in real estate management, development, andinvestment.We are looking for a Remote Real PagePropertyManagement Systems Specialist to support our team and optimize the useof RealPage products across the organization.As our Property Management Systems Specialist with Wingate,you will be entrusted to ensure smooth operations of RealPage products,providing expert-level technical support, user training, and processimprovements.You will be key to supporting our team's success, ensuring thatall users are fully equipped and maximizing efficiency across departments.Salary Range :$75,000 to $85,000 / yearWhy this Property Management Systems Specialist Role isSpecial :Ownership & Impact :This is not just a supportrole--As a Property Management Systems Specialist, you'll take ownership of theinternal RealPage Helpdesk, ensuring users have the tools and support theyneed.Your expertise will directly impact the efficiency and success of ourteams, creating a more streamlined experience for everyone.Variety & Challenge :From troubleshooting complexproduct issues to supporting new product rollouts, this role offers a dynamicenvironment where no two days are the same.You'll work with variousdepartments to ensure the seamless adoption and optimization of RealPage products.Career Growth :This role offers a clear path forcareer advancement in both technical and leadership capacities.You will havethe opportunity to collaborate across departments, lead training initiatives,and contribute to key decision-making processes, fostering your personal andprofessional growth.As a Property Management Systems Specialist, you will :Overseeand manage the internal Wingate RealPage Helpdesk, ensuring timely andefficient resolution of support requests.Provideexpert-level technical support for all RealPage products (e.g., OneSite,Financial Suite, Business Intelligence), addressing user errors andtroubleshooting issues.Identifyrecurring support issues and partner with departments to provide usertraining and process improvements.Collaboratein the rollout and implementation of new RealPage products and ensuresuccessful adoption across teams.Developtraining materials and policies to help users optimize their use ofRealPage products.Proactivelyreport widespread issues to RealPage Support and ensure timely resolution.What You Will Receive :collaborative work environment where your contributions will be valued.benefits package that supports work-life balance, including competitivehealth options and generous PTO.Anopportunity to shape the future of technology and product use within thecompany.leadership team that recognizes your hard work and is invested in yoursuccess.Thesatisfaction of knowing your role helps improve operational efficiencyacross the company.Experience Required for Your SuccessWhat We Look For :Strongtechnical knowledge of RealPage products (OneSite, Financial Suite,Business Intelligence, etc.) and property management systems.Provenexperience in technical support, troubleshooting, and user training.Excellentorganizational and multitasking skills, with great attention to detail.Strongcommunication skills to collaborate with various departments and assistend users.proactive, solution-oriented mindset with a focus on user efficiency andprocess improvement.About Wingate :At Wingate Management Company, we've been deliveringexcellence for nearly 60 years.With over 21,000 apartment homes managed across18 states and 800 associates, we're committed to creating thriving communitiesand driving success for our partners.We pride ourselves on fostering a cultureof ownership and teamwork, empowering our employees to succeed.WingateManagement Company is an Equal Opportunity Employer that values and encouragesdiversity within the workplace..