Job descriptionREMOTE opportunityHYBRID opportunity in Northeast, OH or DFW, TX areasThe Content Specialist will work to create, build, and maintain an extensive library of content, text, audio and video materials for all websites that will work to develop new customers and benefit the current.This person will work closely with the Marketing team to deliver content that meets the brand expectations.The Specialist will also consult regularly with the user experience team, the digital marketing team, and the social media team to ensure they are aware of any new content that has been developed and coordinate to ensure messages in market are cohesive across channel.The role is responsible for weekly SEO enhancements based on direction from the Search Team and Third-Party agencies.ResponsibilitiesResearch, plan, create, build, and launch content on Kay & Kay Outlet websites that encourages browsing, searching, discovery, and conversion while ensuring content and product marketed across digital marketing channels is cohesive and omni-channelManage, update, and create organic content for Kay & Kay Outlet websites to drive organic search rankings within Google search enginesPartner with SEO Manager and Search Agency to optimize / pivot content based on ever-changing Google Core Vital BenchmarkGovern 3rd party marketing tools (BazaarVoice, Medallia, SYTE, Fanreel, Narvar, Tangiblee, Segoma, Decibel, GroupBy) to listen, learn, enhance, and improve experience for our customersCollaborate with eMerchandising team to create product categories, enhance online search results, and launch new brands / collectionsPerform regular audits of the Kay and Kay Outlet websites while ensuring websites are functioning accordingly, each dayEscalate and submit tickets for issues that occur on the websitesParticipate in release and general UAT testing and approve new / enhanced functionalityWork closely with creative services on developing content that speaks to what the customers are looking for and that is competitive within the marketplace that follow brand guidelinesEvaluate the impact of website content and product assortments to improve customer experience and use learned data for future planning and content developmentQualificationsBachelor's degree in business or related field, preferred1years in similar roleExperience with tools like Smart Edit CMS (or other CMS tool), BazaarVoice Ratings & Reviews, Adobe Experience Platform, Adobe Analytics and JIRA are a plusBenefits & PerksWe believe in rewarding top talent with a comprehensive and competitive benefits package designed to support your well-being, professional growth, and work-life balancePremium Healthcare Coverage - Comprehensive medical, dental, and vision plans to keep you and your family covered.401(k) with Company Match - Invest in your future with a generous retirement savings plan, including company matching after just one year.Generous Time Off - Recharge with a robust PTO package, plus company holidays.Diversity, Equity & Inclusion Programs - Be part of a culture that celebrates diverse perspectives and fosters belonging.Career Growth & Development - Opportunities for leadership development, mentorship, and continuous learning.Exclusive Perks - Enjoy additional benefits, wellness programs, employee discounts, and more.