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Cynet Systems
Forward-Deployed AI Engineer - Remote / TelecommuteCynet Systems • Memphis, TN
Forward-Deployed AI Engineer - Remote / Telecommute

Forward-Deployed AI Engineer - Remote / Telecommute

Cynet Systems • Memphis, TN
30+ days ago
Job type
  • Full-time
  • Remote
Job description

Job Description:
  • We’re looking for a Forward-Deployed Engineer with strong development and communication skills to build and create world-class solutions for our customer-facing AI Agents.
  • The candidate will have the opportunity to improve our core services where necessary, implement clean communication between various internal and external systems, and explore Conversational UIs.
  • Work directly with customers to architect, deploy, and improve cutting-edge AI Agents.
  • Build tools to tune LLM-based features, deploy agents, MCP and RAG in production.
  • Take end-to-end ownership over delivering exceptional customer experiences.
  • Collaborate with developers, QA, project teams, and customers to ensure our implementations exceed expectations.
  • Work as an integrated member of a fully remote, cross-functional Agile team in the Transformation organization.
  • Own the integration of Conversational AI solution, including speccing and designing.
  • Working with our internal tools and processes for creating AI Agents.
  • Participate in regular on-call rotations to support our systems.
  • Minimal travel required.
  • B.S. or greater in Computer Science or a related field (math, physics, engineering) and strong CS fundamentals.
  • Proven track record with at least 2+ years of experience in Typescript, JavaScript or Python.
  • Hands-on experience with generative AI and agentic AI applications in production.
  • Strong team player - we work in small product teams that work very closely together and are constantly collaborating to move as fast as possible.
  • A strong sense of ownership and customer empathy.
  • We work very closely with our internal teams and external customers in a high-paced environment.
  • Maintaining positive working relationships with them is paramount to the success of our business.
  • Excellent communication skills, and comfortable speaking to customers.
  • The candidate are interested in exploring the nuance and aesthetics of conversations.
  • The candidates are curious, proactive and eager to learn.
  • Experience working with REST APIs.
  • Familiarity with cloud infrastructure.

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Forward-Deployed AI Engineer - Remote / Telecommute • Memphis, TN

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