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Behavior Frontiers
Scheduling Coordinator | ABABehavior Frontiers • El Segundo, California
Scheduling Coordinator | ABA

Scheduling Coordinator | ABA

Behavior Frontiers • El Segundo, California
30+ days ago
Salary
$20.00–$23.00 hourly
Job type
  • Full-time
Job description

Description

Pay Range: $20.00 - $23.00 DOE plus monthly bonus

Office Location: El Segundo, CA (In-Office)

Behavior Frontiers is an industry leader in ABA (Applied Behavior Analysis) treatment for autism and other special needs. We are on a continuous journey to explore, assess, and develop only the highest quality ABA treatments and solutions delivered by best-in-class clinical professionals. We are rapidly expanding and seeking enthusiastic individuals who are ready to embark on a meaningful journey in one of the fastest growing fields in healthcare. Our Client Services Coordinator plays a critical role in our company, and we need an individual who possess great leadership qualities, is great at multitasking, has time management skills, can build relationships, and has a knowledge of Microsoft Office applications (. Word, Excel, Outlook).

How will you help create a World Without Limits:

  • Responsible for all scheduling function for an assigned region
  • Identify ways to optimize authorized hours throughout an assigned region
  • Identify times to recover treatment hours lost to missed sessions
  • Communicate schedule changes and offer solutions to ensure clinically recommended hours are fulfilled
  • Communicate frequently and often with clients and BTs
  • Support new hire BTs by providing office and field training schedules
  • Assist with day-to-day operations of the scheduling department
  • Review Scheduling Dashboard weekly
  • Ensuring you are meeting Key Performance Indicators (KPI)
  • Conducting improvement/planning meetings with manager when KPIs are not being met
  • Spot-check schedule logs and scheduling software for errors/missed opportunities
  • Interface and collaborate with other departments and teammates in pursuit of client and hours growth for assigned region
  • Follow scheduling policies and processes
  • Follow COVID-19 protocols and policies
  • Organize and maintain all assigned regions
  • Other duties as assigned

Qualifications and Skills:

  • Bachelor's Degree preferred
  • Ability to work in a high paced, competitive, performance-based environment
  • Ability to provide excellent customer service to our clients
  • Ability to multi-task with a high sense of urgency
  • Ability to build relationships with our clients and clinical staff alike
  • Demonstrated leadership, interpersonal, communication and teambuilding skills.
  • Build strategic working relationships
  • Demonstrate the ability to learn new processes
  • Ability to maintain a high level of confidentiality
  • Effective planning, organizational skills, time management and prioritization; attention to detail
  • Excellent interpersonal skills and a cooperative attitude
  • Ability to prioritize and respond to important task in a timely manner
  • A professional and friendly demeanor
  • Excellent oral and written communication skills
  • Knowledge of Microsoft Office applications (., Word, Excel, Outlook)

Why Behavior Frontiers is Perfect for You:

  • Competitive pay with optional On-demand paychecks through DailyPay - get paid on your own schedule!
  • 401K Plan with company match after 6 months of employment
  • Paid Personal Time Off
  • Paid Holidays
  • Paid Sick Leave
  • Medical, Dental and Vision insurance
  • Opportunities for career advancement
  • Performance and promotion raise
  • Free Telehealth: Free access to a doctor via telehealth for you and your dependents with no limits and no co-pays
  • Free Telehealth Mental Health: Free access to a mental health counselor via telehealth for you and your dependents (over age 13) with no limits or co-pays
  • Employee Assistance Program: Free access to some support services (financial, legal, counseling,
  • Fitness: Discounted monthly gym membership to 12,000 gym locations nationwide, as well as free access to workout videos
  • Deals: Exclusive discounts and savings to 500+ companies and more!
  • Travel: Discounts on travel essentials including hotels, rental cars, flights, excursions, and more!
  • Lab Testing Discounts: 10-80% off costs of routine lab work
  • New Benefits Rx: Discounts on prescription medications from 10-80% at 60,000+ locations nationwide
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Scheduling Coordinator | ABA • El Segundo, California

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